03-23-14 10:04 AM
tools
  1. JakieWolf's Avatar
    JakieWolf
    BBM not working?-img_20140322_001538.png

    This happens whenever I open BBM from the home screen or try and compose a message from the hub. Happened to me and several others with BB10 phones, on versions 10.3 and 10.2 of BBM. After a few minutes it says there has been a server error.
    All other phones/legacy BlackBerry devices seem unaffected and able to fully function.

    All in the UK with:
    Q10/EE
    Z10/O2
    Z30/Vodafone

    Problem on Blackberry's end of the line?

    BlackBerry Z30 STA-100-2 running 10.2.1.2102
    03-21-14 07:20 PM
  2. BruvvaPete's Avatar
    BruvvaPete
    Did an uninstall and reinstall not work?

    @BruvvaPete
    03-21-14 07:49 PM
  3. JakieWolf's Avatar
    JakieWolf
    Nope it didn't, still got the problem now.

    BlackBerry Z30 STA-100-2 running 10.2.1.2141
    03-22-14 08:28 AM
  4. BruvvaPete's Avatar
    BruvvaPete
    How about downgrading to an older version?

    @BruvvaPete
    03-23-14 12:43 AM
  5. JakieWolf's Avatar
    JakieWolf
    Tried that and it didn't seem to work either.
    However it seems the problem is fixed, it's working without any issues now, I'm guessing it might have been a server error of some kind

    BlackBerry Z30 STA-100-2 running 10.2.1.2141
    03-23-14 07:36 AM
  6. aliyunlove's Avatar
    aliyunlove
    i will do it, I'm guessing it might have been a server error of some kind.thanks
    03-23-14 09:50 AM
  7. BruvvaPete's Avatar
    BruvvaPete
    Originally Posted by JakieWolf
    ...
    However it seems the problem is fixed, it's working without any issues now...
    Interesting. Glad to see it's working. Have fun

    @BruvvaPete
    03-23-14 10:04 AM
« Why is BBM Voice and video having problems? | Sending BBM results to an X »

Similar Threads

  1. Working DragonVale apk?
    By n[email protected] in forum More for your BlackBerry 10 Phone!
    Replies: 6
    Last Post: 03-29-15, 08:17 PM
  2. Why do I not get credit for a device return if on contract?
    By edyb in forum General Carrier Discussion
    Replies: 8
    Last Post: 04-07-14, 11:26 PM
  3. Music App Not Playing Songs - Z10
    By mphillips828 in forum General BlackBerry News, Discussion & Rumors
    Replies: 12
    Last Post: 03-21-14, 10:56 PM
  4. Swiftkey apk working but...
    By dontaehon in forum More for your BlackBerry 10 Phone!
    Replies: 1
    Last Post: 03-21-14, 07:05 PM
  5. Want a black Blackberry Q10 as a secondary device but not available where I live.
    By dan14 in forum BlackBerry Q10
    Replies: 1
    Last Post: 03-21-14, 06:11 PM
LINK TO POST COPIED TO CLIPBOARD