1. Chuck Foltz's Avatar
    So I just found out the hard way that groups are not save anywhere on BlackBerry servers. Its only saved on users phone and when you reinstall it will download from other members of the group. So if you and 1 other are in a group and you both reinstall the group is gone forever.

    Posted via CB10
    12-21-13 11:33 AM
  2. BergerKing's Avatar
    Strange, I just changed devices and all of my groups and contacts migrated just fine. Very few times have I had a backup fail in all the time I've used BBM. Sounds like something either wiped or corrupted yours, which can happen.
    12-21-13 11:48 AM
  3. Chuck Foltz's Avatar
    It will recover if there is 1 group member online. If there is none it won't. Only me and my wife were in group and we both reinstalled os. So there wouldn't be any data to download

    Posted from Z10@ via CB10
    12-21-13 11:54 AM
  4. Chuck Foltz's Avatar
    Kevin needs to ask BlackBerry about this non saving BBM world. It's 2014 and BBM doesn't save on their servers? Crazy

    Posted from Z10@ via CB10
    12-21-13 11:56 AM

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