[Jax2008]

Hello All,
I was using the animated GIFs that come with the Google Keyboard without an issue.

Last week, it stopped working. I can select the gif and select the recipient however when I click next and instead of seeing the gif, its black. I can still type in a message at the bottom, but no image. I click next and it says "shared successful" but it does not get sent and it does not appear in the chat window.

The animated gifs work in other apps (texting, email etc).

I've tried clearing cache and files for both BBM and Google Keyboard, but no joy. Any suggestions?


Tech info:
Android v7
Build number
NRD90M.N920AUCS5ERF2

Samsung Note 5 (SM-n920a)
Bbm v 3.3.16.151 Updated on Jul 9, 2018
Google Keyboard Version 7.3.12.201473387-release-arm64-v8a Updated on Jun 25, 2018

Thanks all!

[SteveDawn Mclaughlin]

Same issue here. My daughter's cell and mine won't send a GIF on BBM but works on other apps. My wife's cell still can send GIFs on BBM but she is on an older update...