1. ezapper2's Avatar
    I'm trying to find a fix for several of my friends. They've been using bbm since it was available in android.

    For both friends BBM crashed and deleted itself apparently. When they try to re-install bbm it says it's already installed.

    Since I don't have an android phone I don't know what to suggest. Please help.

    Rogers Deals and Discounts C0022C8F2
    04-29-14 09:37 PM
  2. howarmat's Avatar
    Never heard of this happening. When the go into playstore does it show as installed there?
    04-29-14 10:38 PM
  3. ezapper2's Avatar
    Yep

    Rogers Deals and Discounts C0022C8F2
    04-29-14 10:50 PM
  4. howarmat's Avatar
    they should be able to select uninstall from playstore then and start over
    04-29-14 10:53 PM
  5. ezapper2's Avatar
    It doesn't give any option to install but it doesn't exist on the phone


    Rogers Deals and Discounts C0022C8F2
    04-29-14 10:54 PM
  6. ezapper2's Avatar
    Apparently it happened after the upgrade for my friend today.

    He rebooted and still nothing


    Rogers Deals and Discounts C0022C8F2
    04-29-14 10:59 PM

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