1. Punji Panicker's Avatar
    Some of my contacts aren't able to message me and vice versa. Getting a red X even though they are logged in. They are Android and iPhone users. We have tried adding and deleting. Finally forced to resort to Whatsapp. Anyone have this issue?

    Z30/10.2.2141/STA100-5
    04-06-14 09:28 PM
  2. RegN's Avatar
    Haven't had the red x but slow sending grey checkmark.

    Reg Q10SQN100-1/10.2.1.2141
    04-06-14 11:21 PM
  3. conbrio29's Avatar
    I'm getting a red X as well with one of my iPhone contacts. I can receive her messages but I can't send her any, and every time I try to, I just get a red X. This only started yesterday. BBM still working fine for contacts that actually have a BlackBerry though.

    Posted via the Z30 on CB10
    04-07-14 08:30 AM
  4. 8CHMAN's Avatar
    Same here...

    I can BBM fellow BlackBerry users, but cannot BBM my friend who has an S4 with BBM since yesterday. I receive her messages just fine, but when I send her messages, I just get the red X.

    We've tried deleting and re-inviting each other from either end to no avail.

    I'm on the Rogers network in Canada, my friend is on Bell; also in Canada.

    Her daughter (also on Bell) can send her mom messages (From a Bold 9900 to the S4)

    Maybe it's a network issue when BBMing from one network to another across platforms?


    Q10 SQN100-1 OS v10.2.1.2947
    BBM v10.3.12.75
    04-07-14 10:54 AM
  5. conbrio29's Avatar
    It's working now!!!

    Posted via the Z30 on CB10
    04-07-14 11:16 AM

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