1. Warlack's Avatar
    A friend of mine has changed his BlackBerry ID and since then he disappeared from my BBM list. Obviously we have added each other several times, however he keeps disappearing after a few minutes, together with the chat history.

    Currently the only way to use BBM is through PIN messaging which is quite annoying.

    All his other contacts and mine are fine.

    He is currently using a Z10 with 10.2.1.latest

    Any help or idea why this might happen would be greatly appreciated.

    I used to have only his Pin to be in touch with him and just since it started to happen I have to resort to calling him on his mobile number.

    Otherwise it was just BBM Voice and video

    Posted via CB10
    06-24-14 04:10 PM
  2. jaydee5799's Avatar
    I had something like this happen to me on BBOS7 believe it or not. It was always just one contact and no matter what we did, we could never get on each other's BBM.
    The only thing that solved it for us was when I got a new PIN (on a different device)
    06-27-14 01:50 PM
  3. Warlack's Avatar
    It was happening on my Z10 and my Z30 now.... Hopefully he will get a new device since his screen just started bleeding on the left edge...

    Posted via CB10
    06-27-14 01:52 PM

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