1. ptpete's Avatar
    I purchased the "BBM Characters" stickers and when I send them to another BBM user, only the Sticker blank placeholder is show.

    They also don't appear to be in the store anymore.

    What happened?
    Roger Spencer1 likes this.
    05-28-14 01:15 AM
  2. Dave Bourque's Avatar
    Yeah noticed that too. Not sure what happened.

    Z10STL100-3/10.2.1.3175
    Roger Spencer1 likes this.
    05-28-14 01:32 AM
  3. Doggerz's Avatar
    What happened was highway robbery

    Z30 / STA100-5 / 10.2.1.3175 / T-Mobile USA
    06-08-14 01:18 AM
  4. Sheaner19's Avatar
    Yup I have purchased a few switched to my Q then switched back to my Z30 now they are gone on both devices although it says I've purchased all the ones I have they won't download!!!!! HELP

    Posted via CB10
    06-08-14 03:42 PM
  5. andreirad's Avatar
    Yes, I have the same problem. Wonder if we will get them back with the planed BBM update. What I hate is the fact that I have them on the phone but if I send one the recipient can't see them.


    Visit my BBM Channel ~ C000E96F6
    Doggerz likes this.
    06-08-14 03:48 PM
  6. Doggerz's Avatar
    This is a disgrace. Refund the money. Don't know why they opened a sticker shop. BlackBerry can't even open an umbrella.

    Z30 / STA100-5 / 10.2.1.3175 / T-Mobile USA
    06-10-14 02:30 AM
  7. Sheaner19's Avatar
    Just updated my bbm and all of my packs have been restored

    Posted via CB10
    06-18-14 01:26 AM
  8. Doggerz's Avatar
    I can't even see BBM Characters. And of course BlackBerry is silent on the issue and not issuing a refund. Pretty much how they are with every issue they have.

    Z30 / STA100-5 / 10.2.1.3175 / T-Mobile USA
    06-18-14 02:18 AM
  9. BBFanatic4Life's Avatar
    Try this link to get a refund on the sticker pack.

    https://consumersupport.webapps.blac...rce/main?ln=en

    Posted via CB10
    Doggerz likes this.
    06-18-14 02:48 AM
  10. tryfe's Avatar
    Try this link to get a refund on the sticker pack.

    https://consumersupport.webapps.blac...rce/main?ln=en

    Posted via CB10
    Just noticed the BBM Characters pack is now available again after seeing the blog post about the Frozen sticker pack. But unbelievably I have to pay for it AGAIN! It won't restore. I just submitted for a refund so I can repurchase the sticker pack..
    07-03-14 09:18 PM
  11. webber27's Avatar
    I think this pack was released accidentally the first time around. It was only available in the store for about an hour and it even included a duplicate sticker. Looks like now it's out for real and only $1 instead of the usual 2! Sucks for the few people that bought it first time around though, hope you're able to get your refund.

    Posted via CB10
    07-03-14 11:32 PM
  12. ingris's Avatar
    Anyone else notice that everytime there's an update (the last two) the toy story pack disappears from my purchases. Will not restore and I have repurchase it! Not impressed... I've purchased that pack twice now..

    Posted via CB10
    07-03-14 11:37 PM
  13. Heinz Katchup's Avatar
    Looks like I still have the pack in my BBM. But doesn't show as installed in sticker shop. Thanks for the info OP.

    Posted via CB10
    07-03-14 11:37 PM
  14. Dave Bourque's Avatar
    I think this pack was released accidentally the first time around. It was only available in the store for about an hour and it even included a duplicate sticker. Looks like now it's out for real and only $1 instead of the usual 2! Sucks for the few people that bought it first time around though, hope you're able to get your refund.

    Posted via CB10
    This pack was always 1$

    Z10STL100-3/10.2.1.3247
    07-04-14 12:17 AM
  15. Doggerz's Avatar
    My pack came back.

    Z30 / STA100-5 / 10.2.1.3247 / T-Mobile USA
    07-04-14 02:35 AM
  16. andreirad's Avatar
    Same here . It shows that is not installed and I will have to buy it again but if I am in a conversation the sticker pack is available for me to use.

    Visit my BBM Channel ~ C000E96F6
    07-04-14 08:56 AM
  17. tryfe's Avatar
    Oh wait. It's loaded into my BBM for me to use yet the pack still says I have to pay....strange.

    Posted via CB10
    07-04-14 09:40 AM
  18. WWBlondieDo's Avatar
    Am I the only one who thinks it's absolutely ridiculous to charge for the BBM Characters pack? I don't mind paying for the other stickers, even the $1.99, but I think it's just stupid to charge for the sticker version of BBM emoticons.

    Posted via CB10
    07-06-14 10:10 AM
  19. tryfe's Avatar
    Am I the only one who thinks it's absolutely ridiculous to charge for the BBM Characters pack? I don't mind paying for the other stickers, even the $1.99, but I think it's just stupid to charge for the sticker version of BBM emoticons.

    Posted via CB10
    Agreed!

    Posted via CB10
    07-06-14 10:18 AM
  20. BlackBerry Lover From Saudi's Avatar
    I GOT GOOD NEWS FOR EVERY BODY GUYS >>>> YOU CAN REBACK YOUR BBM Stickers purchases transfer if you switch to another mobile platform ? HOW ? EASY 1- GO TO YOUR NEW CELL PHONE OPEN BBM SHOP CLICK ON THE STICKERS YOU PURCHASED IT NOW CLICK ON REINSTALL IT AGAIN WOOOO HOOOO AND HERE YOU GO IT DOES COME BACK AGAIN TO UR NEW BBM. Note >>> you must use ur bbm id e-mail match that you purchased from it the stickers so you can get ur stickers back as long as you creat a new id done you have to buy from the beginning new stickers to ur new id.
    10-08-14 11:38 PM

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