1. Gunner24's Avatar
    Hi there,

    Having a problem with my BBM Channel (C001214CC). Last Friday I made a post, but unlike usual it didn't turn up in my news feed (and apparently not many others as it only has 15% of the "Rs" as my average post.

    Any ideas what happened? Can it be fixed?

    Thanks,

    Aaron
    07-28-14 07:15 PM
  2. hamsterwheel's Avatar
    Just wondering if you resolved this?
    08-01-14 11:35 AM
  3. Gunner24's Avatar
    No unfortunately, still only got three "Rs" on my latest channel post while my others have around 15 - and I noticed it never showed up in my updates feed... haven't tried posting again since.

    Posted via CB10
    08-01-14 02:01 PM
  4. Gunner24's Avatar
    Has anyone found a resolution to this? Just did another post and the same thing happened? I was assuming its a problem with a post and not the update feed as was only being "r"'d by 4-5 people now as opposed to like 15 before. My update feed is still showing channel updates from other channels.

    I now know, after talking to others, that they see the update so its only my feed blocking out the post from my channel??? I have no idea why to read count is suddenly lower though or why mine still isn't working. Ill try reinstalling bbm.
    08-21-14 02:47 PM
  5. Gunner24's Avatar
    ummm how do I delete/reinstall bbm? Doesn't seem to be an option to?

    Thanks
    08-21-14 03:00 PM
  6. hellomoto921's Avatar
    Have you tried accessing the channels from regular computer and editing from there?
    08-21-14 03:02 PM
  7. Gunner24's Avatar
    Editing as in posting?

    Posted via CB10
    08-21-14 03:19 PM
  8. hellomoto921's Avatar
    Yes. You can access and edit your posts using the BlackBerry channels manager online.
    08-21-14 03:23 PM
  9. Gunner24's Avatar
    Ya well I guess I can try that next time I post... but it appears to be a problem with my BBM updates feed and not channels? is there a way to uninstall and reinstall bbm?

    Posted via CB10
    08-21-14 03:26 PM
  10. hellomoto921's Avatar
    Not that I know of. The only way I would guess is to uninstall and reinstall OS as its part of it. Backup your stuff and reload the OS from scratch.
    08-21-14 04:54 PM
  11. Gunner24's Avatar
    My speakerphone hasn't been working anyways so I'll try to reload the OS. Hopefully will solve both problems.

    Posted via CB10
    08-21-14 05:26 PM

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