[medic22003]

Flattery will get you nowhere.

*C5303

Sarcasm noted, but twasnt flattery sir. Normally you don't bother me when he pipe up on the we want os10 threads but I ask you to give it a rest on threads when people are genuinely looking for help.

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[johnnyuk]

No its a personal phone. As I mentioned, it was originally installed......until my dumb *** deleted it.

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Was it purchased new or was it previously used by someone else? This sounds eerily like it still has an IT Policy on it from an employer where it was hooked up to their BES for email.

Follow this BlackBerry Knowledge Base article's instructions for BlackBerry 10 phones to confirm whether or not your phone has an IT Policy on it:

http://blck.by/1LGBOLG

Posted from the CB10 app on my BlackBerry Z30 STA100-2/10.3.2.2789 on O2 UK - Activated on BES10.2.6.28

[gwsharp]

Was it purchased new or was it previously used by someone else? This sounds eerily like it still has an IT Policy on it from an employer where it was hooked up to their BES for email.

Follow this BlackBerry Knowledge Base article's instructions for BlackBerry 10 phones to confirm whether or not your phone has an IT Policy on it:

http://blck.by/1LGBOLG

Posted from the CB10 app on my BlackBerry Z30 STA100-2/10.3.2.2789 on O2 UK - Activated on BES10.2.6.28

I purchased the phone brand new from Verizon the very first day it was available.

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[gwsharp]

Try using sachesi and instead of doing all the bar files just do the bbm one and I'm sure that will work. Do you know how to use sachesi?

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No, I'm not familiar with Sachesi. Is it something I do through my phone or through a desktop computer?

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[medic22003]

Sachesi is a loader you download to your computer. Allows you to install os and bar files non destructively. It took me a bit to figure it out at first but it's really is simple.

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[johnnyuk]

I purchased the phone brand new from Verizon the very first day it was available.

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What was the result of following the instructions in the Knowledge Base article I linked to?

Posted from the CB10 app on my BlackBerry Z30 STA100-2/10.3.2.2789 on O2 UK - Activated on BES10.2.6.28

[BeetrootJulip]

What was the result of following the instructions in the Knowledge Base article I linked to?

Posted from the CB10 app on my BlackBerry Z30 STA100-2/10.3.2.2789 on O2 UK - Activated on BES10.2.6.28

Work Space does to appear it my drop down Category list at all.


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