1. bobo616's Avatar
    Hi,

    My avatar picture is not changing on my friends ipad, I am changing in on my blackberry z10 and it shows ok on my wife's q10 but on my friends ipad it still shows the old picture. Any ideas?

    He has upgraded to bbm 2.0 but the issue remains.

    Sent from my iPad using CB Forums mobile app
    02-14-14 01:33 AM
  2. qbnkelt's Avatar
    Hi,

    My avatar picture is not changing on my friends ipad, I am changing in on my blackberry z10 and it shows ok on my wife's q10 but on my friends ipad it still shows the old picture. Any ideas?

    He has upgraded to bbm 2.0 but the issue remains.

    Sent from my iPad using CB Forums mobile app
    Has he tried deleting the app and then reinstalling it?
    02-14-14 05:20 AM
  3. bobo616's Avatar
    No as that seems very extreme just to get this picture to update.

    Posted via CB10
    02-14-14 07:41 AM
  4. bobo616's Avatar
    Also hasn't updated on my friends iphone either.


    Sent from my iPad using CB Forums mobile app
    02-15-14 02:36 AM
  5. tex3523's Avatar
    Tell him to change the picture and then change it back. If it looses connection during the sync it doesn't update properly.
    Resolution #2.

    http://btsc.webapps.blackberry.com/b...ListHelperImpl

    Posted from my awesome Q10
    03-02-14 05:08 PM
  6. bobo616's Avatar
    Thanks, tried that and no difference.

    Posted via CB10
    03-03-14 07:46 AM
  7. tex3523's Avatar
    Sorry about that. If you read the link. Try resolution #1 which is ensure you have latest bbm. And a proper data connection. If that is done, it says to contact www.bbm.com/support/ios at the bottom of the page. Hope this helps.

    Posted from my awesome Q10
    03-03-14 01:22 PM

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