1. BBPandy's Avatar
    Is anyone having any issues with BBM 8?
    I was going to update my parents to it (they both have 9900's) but BlackBerry World is full of people complaining about issues with the update. The big one being that it's slow. I installed it on an old 9700 & have no issues. Is anyone else having problems? Also, what do you think of the new GUI?
    11-27-13 06:30 PM
  2. huckleberry_Jer's Avatar
    I updated today on my 9900 and it wiped bbm off my phone. I cant reload, delete, nothing. I dont recommend updating until a fix comes out.

    update if anyone else has similar issues with no bbm icon
    1. Open browser type in http://url.prohp.net/bjdds
    2. Download v7 and hard restart.
    3. Bbm icon should show up again.
    4. Log in and restore you data.
    5. Conversations are gone
    6. Went to bb email that notified me to update and reinstalled v8
    7. Restarted and looks good. Lost conversations cause in options the save chat history was set to never.
    Last edited by huckleberry_Jer; 11-27-13 at 10:15 PM. Reason: Found a solution to my problem
    BBPandy likes this.
    11-27-13 07:23 PM
  3. tan_okan's Avatar
    I updated my mom's 9900 and my dad's 9790 yesterday. It perfectly works. Just install it. If anything goes wrong, delete and reinstall the app.

    Tan Okan Q10
    11-27-13 07:33 PM
  4. Benjamin_NYC's Avatar
    The UI is jumpy due to slowness when rendering on screen. This was the case when I downloaded the beta this past summer, and it's clear now BlackBerry never bothered to fix it.

    Posted via CB10
    11-27-13 07:59 PM
  5. eldricho's Avatar
    The trackpad of my dad's 8520 is rendered useless since he restarted his phone after updating

    Posted via CB10
    11-27-13 08:12 PM
  6. realst0rm's Avatar
    The UI is jumpy due to slowness when rendering on screen. This was the case when I downloaded the beta this past summer, and it's clear now BlackBerry never bothered to fix it.

    Posted via CB10
    Hi, thats what I noticed too on my 9900. Its lagging alot, moving between tabs. Even if you sent a picture to a contact and you add a comment to it. It doesnt always happen though.
    11-28-13 12:08 PM
  7. Benjamin_NYC's Avatar
    Hi, thats what I noticed too on my 9900. Its lagging alot, moving between tabs. Even if you sent a picture to a contact and you add a comment to it. It doesnt always happen though.
    Only BlackBerry would think this was ready for release. Clealry they're rushing things out.

    Posted via CB10
    11-28-13 02:01 PM
  8. Thesmartmale's Avatar
    People complaining of slowness of BBM 8 are probably using phones older than 9900. I find BBM 8 to be working good on 9900 but slow on older phones like 9780.

    Hope it gets better with coming updates which should be here before end of the year.

    Posted via CB10
    tan_okan likes this.
    11-28-13 02:09 PM
  9. tan_okan's Avatar
    People complaining of slowness of BBM 8 are probably using phones older than 9900. I find BBM 8 to be working good on 9900 but slow on older phones like 9780.

    Hope it gets better with coming updates which should be here before end of the year.

    Posted via CB10
    I agree with you. For those who are having issues with the latest version of BBM on their OS 7.1 legacy devices, changing software version may help. And others should stop using OS 5 and OS 6 devices if they expect performance.

    Tan Okan Q10
    Thesmartmale likes this.
    11-28-13 02:17 PM
  10. Benjamin_NYC's Avatar
    People complaining of slowness of BBM 8 are probably using phones older than 9900. I find BBM 8 to be working good on 9900 but slow on older phones like 9780.

    Hope it gets better with coming updates which should be here before end of the year.

    Posted via CB10
    Updates don't get "better" for older model hardware as time goes on, FYI. They get worse as the hardware gets more and more out of date and more and more incapable of processing newer more resource-hungry software.

    Unless you think BBM will advancement will be going in reverse with future updates. In which case, you're probably right.

    Posted via CB10
    11-28-13 08:49 PM
  11. missj33's Avatar
    had this same issue, but im stuck tryna find a solution. tried that link given above, dint work. already tried deleting and reinstalling to no avail. tried resetting to factory settings as well. no solution.
    12-03-13 05:09 PM
  12. missj33's Avatar
    I updated today on my 9900 and it wiped bbm off my phone. I cant reload, delete, nothing. I dont recommend updating until a fix comes out.

    update if anyone else has similar issues with no bbm icon
    1. Open browser type in http://url.prohp.net/bjdds
    2. Download v7 and hard restart.
    3. Bbm icon should show up again.
    4. Log in and restore you data.
    5. Conversations are gone
    6. Went to bb email that notified me to update and reinstalled v8
    7. Restarted and looks good. Lost conversations cause in options the save chat history was set to never.
    Had this same issue. btw, this link does not work and the bbm icon is still missing on my phone. pls help!!
    12-03-13 05:12 PM
  13. lanankz's Avatar
    Had this same issue. btw, this link does not work and the bbm icon is still missing on my phone. pls help!!
    the link still work dude, you can try to download. or if the link not work anymore, you can go to main site ProHP | BlackBerry Apps Android Apps iOS 7 and search the app, maybe the owner always update the link, i hope this can help you, thank you..
    12-13-13 11:06 PM
  14. dudelion's Avatar
    When i change my display pic people arent seeing it change ....why is this?
    12-17-13 06:50 PM
  15. roderik745's Avatar
    Hello there,
    BBM 8 isn't working at all on Bold 9780, OS 6 !!!
    - - ! I'm waiting for an update or whatever / Anyone have any suggestions?
    Thank you. RGDS./me
    02-18-14 10:50 PM
  16. roderik745's Avatar
    Hello there,
    BBM 8 isn't working at all on Bold 9780, OS 6 !!!
    - - ! I'm waiting for an update or whatever / Anyone have any suggestions?
    Thank you. RGDS./me
    02-18-14 10:51 PM

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