1. toppatoptobz's Avatar
    So after waiting months for the New update 10.3.1.1767 I Finally download the new update only to start seeing problems 1st was my BlackBerry world where I was trying to buy a app. After trying to buy the apps the app store was telling me to try changing paying method. So after 5 different credit cards later i come to realize it's a software issue. I called blackberry support. We were on the phone for about 45 minutes to an hour trying to trouble shoot and see if i can fix it on my own only to have no luck. After trying for so long blackberry told me because of a software issue I would have to pay 50$ "only "to look into to it not even to fix the problem. I was blown away after hearing this upsetting news only to see my phone stop working all together. now problem number 2. No calls, No Data,No Network. The most funny thing about all this is that blackberry is telling me to talk to my service provider and after talking to my service provider they are telling me I have to talk to BlackBerry . I can only say this much after 14 loyal years with BlackBerry i think it has come to a end. After hearing that they want me to pay to fix there software issues after it was automatically downloaded to my phone. I'm very upset with BlackBerry #disappointed

    Posted via CB10
    03-22-15 12:45 AM
  2. anon(9208252)'s Avatar
    Just load the new leak 2582 and you should be good to go,
    03-22-15 12:49 AM
  3. John Vieira's Avatar
    Load the newer leak. Some of them have issues with Wind, you don't even have to load an entire leak if you don't want to, just the radio files to test.

    I've had good luck with 2074 and 2583

    Posted via CB10
    03-22-15 01:13 AM
  4. yoshivan's Avatar
    I'm sorry to hear that.
    Have you tried BlackBerryhelp on twitter?
    It seems very helpful so you can explain what's been going on.

    Good luck.

    Posted via CB10
    03-22-15 07:49 PM
  5. outside_the_box's Avatar
    I have the same OS release on my sta100-5 Z30 with no issues, what phone are you using?

    Posted via CB10
    03-22-15 10:23 PM
  6. Rootbrian's Avatar
    Seems like a very bad load. I had that happen once, but then I reloaded it and it worked. As crackberry says, use caution. If you Bork the BlackBerry of yours, it's not the manufacturer to blame, but yourself, who willfully did it.

    Posted via CB10
    05-17-15 12:38 PM

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