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Hello all. My first real technical post!
[/B]This post is intended to help those who have a BB Data Plan but cannot connect to the BIS servers through WiFi, though they have a successful connection to their wireless router.[/B]
Example:
You connect your BB to your WiFi/Hotspot using WEP or WPA/WPA2/PSK security settings, it shows as connected, but not in the BB Infrastructure (under WiFi Diagnostics).
Wi-Fi
Current Profile: mann
SSID: mann
AP MAC Address: 00:1E:E5:4A:96:32
Security Type: WEP
Association: Successful
Authentication: Successful
Local IP Address: 192.168.1.101
Signal Level: -81 dBm
Connection Data Rate: 48 Mbps
Status: Network acquired
Authentication Failure Reason:
Network Type: 802.11b/g
Network Channel: 11
Pairwise Cipher: Not Applicable
Group Cipher: Not Applicable
Gateway Address: 192.168.1.1
DHCP: Successful
Primary DNS: 64.59.144.18
Secondary DNS: 64.59.144.19
DNS suffix: va.shawcable.net
Subnet Mask: 255.255.255.0
VPN - Generally not used.
BlackBerry Infrastructure - Where it doesn't connect to...
Address Used: //rcp.na.blackberry.com:443
IP Used:
Connecting: Error
Authenticating router: N/A
Authenticating server: N/A
Last Contact At:
On your screen it shows the WiFi symbol greyed out, yet next to the carrier info is the SSID of the router you are trying to connect to.
Sound familiar?
What can you do?
Step 1. Battery pull.
Step 2. Restart your router.
Step 3. Make sure your WiFi radio is active.
Step 4. Make sure it is connected properly with the correct WEP/WPA PSK's.
Step 5. Resend service books. This should renew your WiFi/BIS settings to your router.
Step 6. Wi-Fi Hotspot Login. How? Manage Connections>Set Up WiFi Network>Wi-Fi Hotspot Login.
Step 7. Register your phone again on the BB Infastructure. How? Options>Advanced Options>Host Routing Table>Wi-Fi [60]>Menu>Register Now.
Step 8. DNS Lookup. Options>WiFi Connections>Menu>WiFi Tools>DNS Lookup. Under "Host:" type in "blackberry.net" (without " marks), then Menu>Lookup Host. Once you get a positive response, it will show the IP address your BB will use to now connect to the BB Infastructure successfully.
If none of this works, move onto the next advanced step.
Step 9a. Access the Engineering Screens aka E-screens. How? Debranded? press "Alt+R.Shift+H" simultaneously. Branded? Visit Thyth's Generator and follow the steps.
Step 9b. Edit your Wi-Fi Power Mode to Active. How? From the E-Screen>WiFi 802.11 Engineering Screen>Config & Utilities>Power Modes>Set Power Mode>Highlight "Active - (Minimum)" or "Short Doze - (Normal)" and click "Execute Action". (EDIT: With the advent of 5.0 OS the options for WiFi 802.11 Engineering Screen has changed. To find the WiFi Power Modes, navigate to WiFi 802.11 Engineering Screen>Actions>Driver>Power Modes. A little different, that's all.)
This step increases the WiFi power to be able to fully connect to your router.
If I follow these steps, my WiFi connects to the BIS with no problems. To date, there is no WIFi connection that I cannot successfully connect to the BIS.
Note 1: Editing your WiFi power settings are not permanent, they do reset to default with a hard reset/battery pull.
Note 2: Setting your WiFi power to "Active -(Minimum)" means that it is active all the time meaning minimum power savings while not in use. This requires you to switch off/toggle your WiFi when not in use in order to conserve your battery power. The other option to this is switching your WiFi power to "Short Doze - (Normal)" instead, which will give you normal power consumption and will have short periods of inactivity when not in use.
Hopefully this helps those with WiFi woes.
Final Note: Strengthen the Crackberry Nation! If you followed the above suggestions, please post up your results. Your results may help another fellow member find a solution to his/her WiFi related problem!
Sam.
Last edited by synwars; 04-12-10 at 10:13 PM.
05-22-09 02:31 AM - See that's the weird thing. When greyed, it shows connected at 48 mbps. When white, it shows connected like normal at 54 mbps.
I don't own the router, not mine, can't change it, it is shared. As far as non-permanence goes, I am used to changing the voice codec eveytime I restart so to me it's no big deal. The settings stay the same even if you toggle the WiFi, it only changes when you restart, so I guess it would only be a PITA if you are in the habit of doing a battery pull more than once a day.
Why pay extra $$$ when I can make a simple e-screen change and it works fine?
To each their own I guess...
Sam
Posted from my CrackBerry at wapforums.crackberry.comLast edited by synwars; 05-22-09 at 06:33 PM.
05-22-09 06:29 PM - Hi mrblack,
This thread was created with the intention of helping those with BIS accounts connect to the BIS servers via WiFi.
Basically, your WiFi symbol will turn white when you are connected to your BIS account. If you do not have a BIS account, then your WiFi symbol won't turn grey. However, that doesn't mean that you cannot connect to you router/hotspot.
You can still connect to your router even if your WiFi symbol is grey. You will know you are connected by either there being your router's name on your homescreen next to your SP name (IE "Rogers - mrblack") or your simply by looking in your WiFi diagnostics option in "WiFi Options". For instance, as a simple test, I pulled out my SIM card from my BOLD and it now has a connection to my home router, now reading "Insert SIM Card - mann" with a grey WiFi symbol. This allows me to freely connect to the internet via my Hotspot Browser or Bolt Browser (WiFi only selected).
How do you make sure you are not going to get charged by your SP? You have a few options here:
1-Uncheck "Mobile Network" box in the "Manage Connections" window. Using this option is the only way FOR SURE to make sure you won't get charged by your SP.
2-Only use your Hotspot browser for Internet usage, or use another Browser that allows "WiFi only" options (Bolt/Opera Mini).
3-Do not use apps that require APN settings, only use apps that have WiFi only settings (IE Flycast, UltraPodcastPlayer, etc).
A good link to check out for Rogers subscribers using WiFi only not BIS/Data is: http://forums.crackberry.com/f73/tip...-rogers-17043/
Hopefully this answers your questions.06-27-09 11:09 PM - Sorry for the late reply... 4 days late not bad :S
To switch back to the Help Me screen, all you have to do is change the date past what you set the Thyth code to be, save it, then go and switch it back. That will reset the Help Me screen. In effect, you trick the ROM into thinking it is past the set date of the Thyth generator code.
07-08-09 05:44 PM
