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Hi,
I bought 10 Torches from Amazon. I was planning to take 1 for myself and sell the other 9.
Turns out, I can't find a SINGLE Torch that has no problem with it. Let me describe shortly each phones problem (each number is a different phone):
1) Slider is very tight. Needs a lot of effort to open and close.
2) Same as above
3) Same as above, with the addition of bad vibrating noise when slider open
4) Slides easy, but top is loose when open, so makes a huge noise when vibrating
5) As above
6) As above, but top is so loose, that the 4 hardware buttons 'double press' (sort of like the feeling of a storm)
7) When slide is closed, the whole screen is loose, so the whole touch screen has the 'storm' touch feeling to it
8) Slider sounds like there is sand in between it.
9) Slider 'clicks' half way when closing it, as if there is a piece getting in the way
10) Touchpad is sticky, especially when slide is open
It seems very weird to me that in a batch of 10 phones, I couldn't find a single one that has some decent build quality. Seems like 90% of the problems are with the slide...
Short of returning them ALL to amazon, do you guys have any ideas on what to do? Is anyone else having this many problems?
And even if I do return them to amazon, will I even get 10 good phones back?Last edited by alkit; 09-18-10 at 12:29 PM.
09-16-10 03:45 AMLike 0 -
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ive heard this case fixed some of the sliding issues
AGF GRT Shell - Cell Phone Accessories - Wireless from AT&T09-16-10 04:17 AMLike 0 -
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The first two phones you described sound pretty amazing actually.
Posted from my CrackBerry at wapforums.crackberry.com09-16-10 05:24 AMLike 0 -
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FubazCrackBerry's Sour GrapeHave you done no research on first device releases?
Every body always complains about first device releasing with poor build qualities. You should have read the posts about peoples complaints, so you knew what to expect.
Not every device will be perfect. And the tight slider ones seem like keepers for sure! As they loosen up from use they will wear into a snug comfortable slide.
I think you are too picky or suffer from OCD
*facepalm*
Posted from my CrackBerry at wapforums.crackberry.com09-16-10 07:08 AMLike 0 -
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Good point - I'm actually selling them overseas, so they need to be unlocked. So I do manage to get a quick feel for them while unlocking them.09-16-10 07:18 AMLike 0 -
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I dont know man, Ive bought one and my wife bought one and they are both rock solid. Personally I think the slider mechanism os something that is going to change over time as it is set of moving parts. A tight slider will likely loosen a bit over time, and one that clicks will more than likely also settle into a more easy to operate mode.09-16-10 07:22 AMLike 0 -
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You right, I am quite picky. But on the other hand, is it crazy to expect RIM to make a device with an easy, solid slide that doesn't vibrate? So yeh, for $600, I'd really like to have a good quality device. I'm not aware of any Nokia or HTC phones that suffer from such common sliding issues. Thats just my 2c.Have you done no research on first device releases?
Every body always complains about first device releasing with poor build qualities. You should have read the posts about peoples complaints, so you knew what to expect.
Not every device will be perfect. And the tight slider ones seem like keepers for sure! As they loosen up from use they will wear into a snug comfortable slide.
I think you are too picky or suffer from OCD
*facepalm*
Posted from my CrackBerry at wapforums.crackberry.com
I did read up some reviews when the phone was first released and I did not see any complaints about slide. I must admit however that I only found this forum after buying the phones.
I also decided in the end to keep the stiff slider for myself and hopefully it will loosen up as you said.09-16-10 07:24 AMLike 0 -
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Have you done no research on first device releases?
Every body always complains about first device releasing with poor build qualities. You should have read the posts about peoples complaints, so you knew what to expect.
Not every device will be perfect. And the tight slider ones seem like keepers for sure! As they loosen up from use they will wear into a snug comfortable slide.
I think you are too picky or suffer from OCD
*facepalm*
Posted from my CrackBerry at wapforums.crackberry.com
That MAY be true, but NOT because of bad hardware in the first generation product. I'm an early adopter on many electronic items and often the first generation has the best hardware as the manufacturer can't afford failure out of the gate. Later, they may cheap out on certain parts to save a few bucks. The problem with 1st gen products is typically with unexpected software issues...and the more complaints come from early adopters who post on message boards. Trust me, even if RIM does nothing to address the wiggles or squeaks, when someone's office hands out a torch two years from now, no one will give it a second thought unless functionality is really affected.09-16-10 07:27 AMLike 0 -
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09-16-10 09:47 AMLike 0 -
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All are MEXICO 4 except for the one with the loose 'storm' screen when slide is closed - that one is CANADA 109-16-10 02:27 PMLike 0 -
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Lol, sounds insane doesn't it?
Some boxes even arrives with a double sticker on them (and the protectors on either side of the trackpad removed). It is very odd.
I've emailed amazon to ask them what they suggest I do. Once I get a response, I'll let u guys know...09-16-10 02:32 PMLike 0 -
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Same here!!! Mine is fine first time out. No returns, exchanges or anything.
Posted from my CrackBerry at wapforums.crackberry.com09-16-10 02:33 PMLike 0 -
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Tell me about it - I never expected something like this from amazon. I've only received fantastic service/products from them. This is my first time having a problem, never mind with ALL 10 of the same device.09-16-10 02:36 PMLike 0
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