1. CNX66's Avatar
    Since latest update no text in chat display only at screen with all the users.

    ... Sorry for my bad translation.

    On KeyOne and Key2 Devices
    12-06-18 03:22 PM
  2. chetmanley's Avatar
    I have the same issue. Chat is blank. Sent and received messages are not displayed. But the chat record is there and can be copied and pasted using the copy chat function.
    12-06-18 09:05 PM
  3. CNX66's Avatar
    I have the same issue. Chat is blank. Sent and received messages are not displayed. But the chat record is there and can be copied and pasted using the copy chat function.
    Allright; so it wasn't only me and my company... on the iOS the application works fine. I think it's related to the last update. I tried to report this by the BBM Enterprise menu-settings but I'm not sure I did that the right way... did you?
    12-07-18 02:27 AM
  4. CNX66's Avatar
    I submitted a high prio case at My Account because we use this service in our daily workflow...

    I waited overnight for a possible update in the Google Play Store.

    iOS, W10 and MacOS applications do work.
    12-07-18 07:54 AM
  5. Denis Fedotenko's Avatar
    An android update is now available from Google PlayStore to address this issue.
    12-10-18 02:59 PM
  6. CNX66's Avatar
    Yes problem is solved. Thanks for the update I will close my ticket at BlackBerry...
    12-10-18 03:04 PM

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