1. XxWile_E_CoyotexX's Avatar
    Not sure why, but BlackBerry support confirms that this was done on purpose. Now I get binged everyone someone request and hd photo.

    Thanks BlackBerry. Thanks a lot.
    05-17-18 12:32 PM
  2. Dunt Dunt Dunt's Avatar
    Cost cutting...
    05-17-18 02:45 PM
  3. XxWile_E_CoyotexX's Avatar
    Here is BlackBerry's cryptic explanation. When I asked them was a legacy chat was...they said the one open. Very helpful. My guess is it has to do with chats with BBM Consumers. I'm betting that BBM Enterprise subscribers can send and receive HD pics automatically, but chats with Consumer uses require acceptance.
    05-23-18 03:06 PM
  4. XxWile_E_CoyotexX's Avatar
    05-23-18 03:06 PM
  5. XxWile_E_CoyotexX's Avatar
    confirmed...its just chats with consumer accounts that's affected.
    05-25-18 09:53 AM
  6. tigrute's Avatar
    This is an unfortunate change. I'm glad the KB article was posted, as I have been chasing this issue down with the support team without any luck for the past couple of months, as they had been convinced it was an issue with my device specifically.
    07-18-18 03:32 PM

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