Z10 - Backups - Photos lose - Time capsule - Afternoon lose

Hi Everybody,


I've got a Blackberry Z10, from 6 month ago, and last weekend my Z10 decide to delete all camera photos (I think) because i don't have enough space, when I see that at the evening, I say, ok, I lose only one month of photos, because I've a backup... (I've configuret BB Link to backup every two weeks and I made the backups in Apple TimeCapsule)

A month ago I look for extract files from a Playbook Backup and I learn I cannot extract the contents outside device, knowing that, I go to my Z10, I made a backup (this time in my computer) and go to restore more newest backup, and problems begin, after check it on mac and windows, I decide reformat my device, because last month it don't work fine, my first surprise was the Mac BB Link don't detect the backup are for more newest Operating system than backup and Windows BB Link detect and the second surprise was BB Link installed on my Z10 the 10.0 and not 10.1 as I have before format, when I try to restore last backup in my device It works fine at first time, but when I try to restore oldest backup that have my photos in windows Link say me It cannot connect to the device and mac link connect but don't progress anything.

Somebody have the same problem? I can do anything more to recover my photos, it is not important thing, but I wish to recover my photos.


Thanks and sorry for my bad english!
Eickot

The photos themselves should have synced to your device. Look for a folder for your BB under My Pictures.