1. oguzarif's Avatar
    I keep getting disconnection while my device is connected to my pc. Once I connect my device to my pc with BB link and BB device manager installed, it's working. but It disconnects itself after a while. I even tried to connect my devices to other computers. I kept getting the same error despite using original cable. Even tried to connect windows 7 and windows 8. But it disconnects after a while especially during data transaction. Additionally I don't get any error when I enabled the mass storage for media card. It only gives error when I try to transfer some files to device memory.
    02-05-14 01:24 PM
  2. zocster's Avatar
    Hi there, is your PC OS updated with the latest updates from Microsoft? I have no issue on USB 2 ports
    02-07-14 10:31 PM
  3. oguzarif's Avatar
    yes, it is updated and I tried for 2.0 and 3.0 slot both
    02-08-14 05:59 AM
  4. kbz1960's Avatar
    Sounds like it's an issue with the phone. What are your settings? The selection for auto, windows or mac-is that on windows?
    02-08-14 06:40 AM
  5. oguzarif's Avatar
    tried for auto and windows both, no way
    02-10-14 04:00 PM
  6. kbz1960's Avatar
    Using the cable that came with it?
    02-10-14 05:15 PM
  7. oguzarif's Avatar
    as I mentioned above

    Posted via CB10
    02-10-14 06:56 PM
  8. kbz1960's Avatar
    as I mentioned above

    Posted via CB10
    Tried different ones?
    02-11-14 06:51 AM
  9. oguzarif's Avatar
    nope, only original one

    Posted via CB10
    02-11-14 07:33 AM
  10. kbz1960's Avatar
    nope, only original one

    Posted via CB10
    I would try another cable.
    02-11-14 08:40 AM
  11. oguzarif's Avatar
    another original or another unoriginal?

    Posted via CB10
    02-11-14 09:06 AM
  12. kbz1960's Avatar
    another original or another unoriginal?

    Posted via CB10
    I would try any. There are some cables that only work for charging.
    02-12-14 05:30 AM

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