1. 132_and_bush's Avatar
    I tried to upgrade and kept getting an error saying "extractor.exe" failed. Anyone know what this is and what I can do to fix it?? I Googled extractor.exe and got a bunch of links but didn't know what exactly to download. Any help would be greatly appreciated.
    12-13-09 01:38 PM
  2. xliderider's Avatar
    It sounds like one of the crucial files needed to extract the compacted files is missing or corrupted. If you downloaded the update, delete the downloaded file and redownload. Sometimes redownloading the file is all that you need to do.
    12-13-09 01:44 PM
  3. 132_and_bush's Avatar
    It never downloaded. What if I delete Desktop Manager and reload it from the Blackberry site? Also, how do you like the Droid? The wife and I are leaving AT&T and going to Verizon next year and we're lusting for the Droid.
    12-13-09 02:02 PM