1. Mk3VR's Avatar
    My BlackBerry Tour wont connect to my computer or to DM. I have tried re-installing DM and restarting my computer. I have tried re-booting my BlackBerry and have tried using all 4 USB ports and still nothing. Is there something else that I could try?

    Thanks
    06-20-10 03:26 PM
  2. Jared DiPane's Avatar
    When you plug your device into the computer, does it charge? Will Windows recognize that it is plugged in?
    06-20-10 03:31 PM
  3. Mk3VR's Avatar
    Yes, it will charge, but it wont do anything else. No options pop up or anything. And when I open up DM it says to verifiy that my BlackBerry is connected and wont let me do anything at all.
    06-20-10 03:44 PM
  4. Ahmed G.'s Avatar
    I was about to say that there might be something wrong with USB cable itself, but you said that it will charge. so . . . !

    Nevertheless, try to borrow your friends' USB Cable ( if they have a BB ) and see if your BB gets recognized using it .
    06-21-10 04:52 PM
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