1. HP351's Avatar
    Ok, so I upgraded my Blackberry Desktop software to the new 6.0 version.
    I am trying to connect to my 9630 Tour via Media sync, and I get the message - 'Media Services Not Available' you must have mass storage mode turned on.....etc....

    The tour is running OS and the mass storage mode is enabled as is
    MTP (media transfer protocol).

    When I try to connect the BB asks for my password and the connect icon flashes on and off.

    I had this problem with earlier versions of the desktop manager, and the only work around in the old version was to use the Roxio media tool, (which is no longer used in 6.0)

    08-11-10 02:13 PM
  2. Lindzano's Avatar
    im having trouble syncing too. im following all the steps, its pretty self explanatory, media storage and all that on. it starts to process my sync but then just stops in the middle with no erro message or anything. i also have a tour
    08-16-10 06:52 PM
  3. ElizaPearl's Avatar
    I am experiencing a sync problem. I downloaded version 6 and it will not let me sync my calendar, etc. Help!!
    08-17-10 09:03 PM
  4. AlexKrycek's Avatar
    08-20-10 03:56 PM