I've been using SplashID and syncing for several years successfully. I just updated DM to 5.0 and now get an error during sync. After all the Outlook stuff successfully syncs I get "One moment please..." as always, then the "Synchronization Failed" popup with "Technical details: Unspecified error". I suppose I could uninstall/reinstall SplashID but I'm hoping someone has a simpler, more direct solution.