1. MarkBerryFan's Avatar
    My Z10 failed and was replaced by AT&T. Fortunately I have a recent BB Link back up of my old Z10. However when I try to restore the new device with the back up of my failed Z10 I am getting an error "Restore skipped for the following archive(s) because of mismatched BlackBerry ID: Application Data, Media, Settings".

    How do I get BB Link to allow the restore to the new Z10?
    08-03-13 07:09 PM
  2. Renaudo Waite1's Avatar
    are you using the same blackberry id you did the back up with.
    08-03-13 07:15 PM
  3. Renaudo Waite1's Avatar
    My Z10 failed and was replaced by AT&T. Fortunately I have a recent BB Link back up of my old Z10. However when I try to restore the new device with the back up of my failed Z10 I am getting an error "Restore skipped for the following archive(s) because of mismatched BlackBerry ID: Application Data, Media, Settings".

    How do I get BB Link to allow the restore to the new Z10?
    Are you using the same bb id you used to do the back?
    08-03-13 07:17 PM

Similar Threads

  1. Does BlackBerry Maps cover the country of Jordan
    By Mosaub Masri in forum BlackBerry 10 OS
    Replies: 5
    Last Post: 08-04-13, 12:15 AM
  2. Cool things on BlackBerry 10.2
    By dantephil in forum General BlackBerry Discussion
    Replies: 2
    Last Post: 08-03-13, 06:34 PM
  3. The blackberry game
    By k9scar01 in forum Rehab & Off-Topic Lounge
    Replies: 1
    Last Post: 08-03-13, 06:07 PM
  4. Type and go - z10
    By mr_zed10 in forum BlackBerry Z10
    Replies: 5
    Last Post: 08-03-13, 05:56 PM
  5. Updated a retail Z10
    By Gees97 in forum BlackBerry Z10
    Replies: 1
    Last Post: 08-03-13, 05:43 PM
LINK TO POST COPIED TO CLIPBOARD