1. Jonesy1966's Avatar
    There is only one thing that bugs me about my Z10, and it really doesn't have anything to do with the device itself; it's Link. I know I'm not alone in this but Link really has become so annoying that I try to avoid using it altogether. I thought things would get better with 1.2 but alas they've got worse. At least with previous versions I could get them to function somehow.

    I've had 1.2 since it was launched and I've not been able to do a back up on it since. I tried again this morning at around 6:30 and as of now, 8:38, it's still sitting there saying "Preparing to Backup". I've tried pretty much everything to get it functional but it just doesn't work. I've tried removing the software and reloading, I've tried removing my device and adding it back in again amongst other things. I can't add movies or music either, thank God for USB Mass Storage Mode!

    What is the point of this software? Outside of backups I have found other ways of doing other things but if backups don't work then why even offer it?

    Any suggestions?
    09-24-13 07:42 AM
  2. jaydee5799's Avatar
    Hello. I believe that Link is a pain as well but at least it does recognize my device and I am able to back up. I know you said you uninstalled and reinstall the app. Have you done this:
    uninstall Link.
    Run an app like CCleaner to remove all the cached info.
    Install Link again
    Try this and see if it works?
    Jonesy1966 likes this.
    09-24-13 09:20 AM
  3. Jonesy1966's Avatar
    Tried all that, still can't get Link to back up my phone, I have no idea what to do.

    09-25-13 11:11 AM
  4. FireChestApps's Avatar
    Get Fire Chest Backup. It's free in BlackBerry World
    10-02-13 10:25 AM
  5. Jonesy1966's Avatar
    Get Fire Chest Backup. It's free in BlackBerry World
    Will check it out. Thanks!
    10-02-13 10:34 AM

Similar Threads

  1. Roll back device software update?
    By algernon in forum BlackBerry Z10
    Replies: 5
    Last Post: 10-02-13, 08:45 AM
  2. Replies: 3
    Last Post: 09-25-13, 10:31 AM
  3. Message From Thorsten Heins to my business
    By jfunds in forum BlackBerry Z10
    Replies: 19
    Last Post: 09-24-13, 04:10 PM
  4. Replies: 3
    Last Post: 09-24-13, 07:46 AM