1. dudermont's Avatar
    From reading on here I found a thread (that was never answered) that said after using there desktop manager for a device swap with a phone that was BES it started adding the IT policy to the next phone when it is connected.

    I didn't realize how I got the IT policy so after spending a lot of time removing it I connected my device to restore my data and before restoring the data it said I have to restart the device because of changes to permission. When it restarted it had the IT policy again.

    I did that 3 times (slow learner) so I uninstalled desktop manager and all the device software and reinstalled it. Removed the it policy. Connected the device...and the it policy appeared again, as soon as it was connected...

    Very frustrating. How do I remove this IT policy that is getting added to the phones I use with my computer?
    06-27-10 10:39 PM
  2. Pete6's Avatar
    Read this thread as I know that the remedy works http://forums.crackberry.com/f2/remo...y-phone-81401/

    What has happened is that there is a file named policy.bin on your PC that is causing this problem. This file is located at

    C:\Program Files\Research In Motion\BlackBerry\policy.bin
    You need to delete this file.

    Additionally you need to remove this registry key that points to the now deletd file so as to avoid Desktop Manager giving you an error each time it starts. Run regedit to do this.
    HKEY_Current_Users\Software\Research In Motion\BlackBerry\PolicyManager\C:\Program Files\Research In Motion\BlackBerry\policy.bin

    Use http://forums.crackberry.com/f35/crackutil-85617/ to remove the IT Policy from your phone. If you run Windows 7 you will need to move the CrackUtil folder from C:\Program Files (x86) to C:\ and to follow the instructions in the CrackUtil post to set Properties, Compatabilty to rub as administrator on both CrackUtil and javaloader.exe.

    If you do this, then your IT Policy will be gone forever.

    I once called RIM about IT Policy removal and they told me that this was not possible under any circumstances. So if my procedure seems a mite arcane, you know why.
    06-28-10 03:48 AM
  3. belfastdispatcher's Avatar
    Ok, I learned this the hard way, if you connect a blackberry with an it policy to the desktop manager, all other blackberries that you will connect to that desktop manager will inherit the it policy.

    You have to remove the it policy from the phone, delete desktop manager and all backup files, and start fresh. If you try to restore the back up the whole problem will start again.

    My problem started when I bought a cheap 8310 from ebay and as soon I connected it to the DM my Storm 2 got it as well. Took me a few weeks to figure it out.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-28-10 06:54 AM
  4. Pete6's Avatar
    Ok, I learned this the hard way, if you connect a blackberry with an it policy to the desktop manager, all other blackberries that you will connect to that desktop manager will inherit the it policy.

    You have to remove the it policy from the phone, delete desktop manager and all backup files, and start fresh. If you try to restore the back up the whole problem will start again.

    My problem started when I bought a cheap 8310 from ebay and as soon I connected it to the DM my Storm 2 got it as well. Took me a few weeks to figure it out.

    Posted from my CrackBerry at wapforums.crackberry.com
    The inheritance is caused by the presence of the file policy.bin. This contains whatever policies were defined by the BES admin.

    If the OP follows my instructions then removing Desktop Manageer is not neccessary. Simply remove the one file (policy.bin) and remove one registry entry and it will work.

    Once that is done if CrackUtil, BBSAK or JC_Cmder (all of which use javaloader.exe as an engine) is used to remove the IT Policy from the phone (assuming OS 4.3 or better) then the unwanted IT Policy will go away for ever provided the phone is not reconnected to a BES server.
    06-28-10 07:24 AM
  5. belfastdispatcher's Avatar
    The inheritance is caused by the presence of the file policy.bin. This contains whatever policies were defined by the BES admin.

    If the OP follows my instructions then removing Desktop Manageer is not neccessary. Simply remove the one file (policy.bin) and remove one registry entry and it will work.

    Once that is done if CrackUtil, BBSAK or JC_Cmder (all of which use javaloader.exe as an engine) is used to remove the IT Policy from the phone (assuming OS 4.3 or better) then the unwanted IT Policy will go away for ever provided the phone is not reconnected to a BES server.
    Lol, that's a bit too technical for me.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-28-10 08:41 AM
  6. dudermont's Avatar
    Thanks for the help, its appriciated. I hope this will help some other people that have the same problem of an IT policy on there computer.

    Now I have a new issue. This IT policy appeared one evening when I was not near a computer. I was watching a movie and suddening ly phone started goin through all my programs saying they are against IT policy.

    My phone was working perfectly this morning after doing all this. I had it connected to my computer but I had accidently hit off the wireless internet as I often do on my notebook when moving it. When I turned it back on it checked for software updates etc and it got the IT policy back...

    How can that be?
    It came from RIM?
    (should I put this in a new thread?)
    06-28-10 10:23 AM
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