1. JAF1's Avatar
    I'm running the latest version of DM6. When I go under "Media Sync" and click on "Pictures" I get the following error: "Picture services failed to load" "An unexpected error occurred". Both the Music and Videos tabs work fine. This is on my work computer which is running WinXP Pro. On my home computer running Win7 everything works just fine. Ive reinstalled this three times. The last time I ripped DM off completely. I even went in the registry and deleted anything associated with RIM or Blackberry.

    I took this out of the desktop.log file but I dont see anything:

    13:13:18.046|DEBUG|1|Rim.Desktop.Common.CommandBas e|0|Start: Rim.Desktop.Media.MediaSyncApplication.<.ctor>b__1
    13:13:18.062|DEBUG|1|Rim.Desktop.Common.CommandBas e|0|Finish: Rim.Desktop.Media.MediaSyncApplication.<.ctor>b__1

    Anyone else run into this???

    Thanks!
    10-01-10 12:15 PM
  2. ssbtech's Avatar
    I too am having a similar problem.

    Picture services and Video services both fail to load with "An unexpected error occurred" written below.
    10-26-10 07:05 PM
  3. wranglerdave's Avatar
    Same problem with 9530... any suggestions
    12-08-10 12:29 PM
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