08-21-13 09:47 AM
tools
  1. uberwilhelm's Avatar
    uberwilhelm
    Hello.

    I am doing a full device backup for a user. It has been working fine for months (does it once a month) but now for some reason it fails to back up 3 MMS messages. The rest of the backup works fine. Any idea what would cause it to fail on just 3 of 60+? Phone is a Bold 9900. Thank you
    08-19-13 11:21 AM
  2. pkcable's Avatar
    pkcable
    That is VERY odd. But try this possible work around. Have him forward the MMS's to himself and then see if the forwarded copies backup.
    08-21-13 09:47 AM
« Where is the Blackberry secure cloud service? | Facebook mobile issue. It stucks all the time in newsfeed and no lists appear on option tap button. »

Similar Threads

  1. BBRY reduced pricing and Back to School push.
    By amazinglygraceless in forum News & Rumors
    Replies: 3
    Last Post: 08-24-13, 06:29 AM
  2. BlackBerry link backs up Pictures thru wifi
    By ATMJOE in forum BlackBerry 10 OS
    Replies: 7
    Last Post: 08-22-13, 11:52 AM
  3. Need help to find the Sending photos/screenshots to CB article.
    By kimoi in forum Site Feedback & Help
    Replies: 4
    Last Post: 08-22-13, 10:08 AM
  4. Help on resetting start up password?
    By aljw in forum BlackBerry Torch 9810
    Replies: 1
    Last Post: 08-21-13, 10:31 AM
  5. my blackberry bold ceased working while upgrading from its factory OS7 Bundle 1149 to the new bundle
    By Keyser S in forum BlackBerry Bold 9930/9900
    Replies: 1
    Last Post: 08-21-13, 09:47 AM
LINK TO POST COPIED TO CLIPBOARD