new desktop manager nd media sync update with BB? {PROBLEM}

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12-03-09, 04:50 PM
NYGiants2008

new desktop manager nd media sync update with BB? {PROBLEM}

Ok, so i want to add music to my bb pearl flip, it has a 8gig card in it, i have the latest bb desktop manager and the newest "update" for media sync, whenever i cluck on media sync and click on to add the music the screen comes up showing a pic of it trying to connect {usuall} then after a min my phone restarts and it wont connect but it has my pin and device before i open up media sync!! plz healp!
12-03-09, 05:12 PM
charlybrwn

i've been having a similar problem, except my computer won't recognize my blackberry or my media card as a mass storage device. as such, i have no way to load music, movies, or anything to my BB.

is there a problem with the drivers on my computer? or the software on my device?
12-03-09, 05:15 PM
pmar55

me too

tried to put music on my tour, BB media sync wouldn't do it, probably something I was doing wrong, went to windows media, no problem, good luck
12-03-09, 05:15 PM
NYGiants2008

Originally Posted by charlybrwn

i've been having a similar problem, except my computer won't recognize my blackberry or my media card as a mass storage device. as such, i have no way to load music, movies, or anything to my BB.

is there a problem with the drivers on my computer? or the software on my device?

yeah i either get this or my computer just straights up just restarts like it would if i did a batt pull
12-03-09, 05:19 PM
NYGiants2008

Originally Posted by pmar55

tried to put music on my tour, BB media sync wouldn't do it, probably something I was doing wrong, went to windows media, no problem, good luck

i am doing this now so far so good ill keep ya updated
12-03-09, 05:34 PM
NYGiants2008

phone still restarted...
12-03-09, 05:38 PM
NYGiants2008

trying again ... i dont know what the heck is going on

EDIT: Nothing... phone just restarts.. ima going to try and wipe phone and reinstalling desktop manager in a few ill keep ya updated.
12-03-09, 10:08 PM
NYGiants2008

nothing worked
12-04-09, 03:51 PM
pmar55

I feel you're pain

Originally Posted by NYGiants2008

nothing worked

I was thinking of putting songs from ipod on phone, but I understand it can't be done, this is the one thing I'm really jealous of the iphone. If I would have known I wouldn't have bought the ipod, my own damn fault, live and learn. If you get it straightened out keep us posted.