1. gtr053's Avatar
    BlackBerry Desktop Manager freezes up everytime I try to do just about anything including but not limited to opening up the Media Manager. I want to get the pictures off my phone. I can't send picture messages. I can't bluetooth it to my computer. The pictures are not saved on a media card. Please help.
    Last edited by gtr053; 06-11-09 at 09:48 AM.
    06-11-09 09:29 AM
  2. jackie treehorn's Avatar
    What version of the dm are you using
    06-11-09 09:33 AM
  3. Username5300's Avatar
    Instead of using DM why don't you use mass media. It doesn't require DM.
    06-11-09 09:36 AM
  4. jackie treehorn's Avatar
    Instead of using DM why don't you use mass media. It doesn't require DM.
    good call there. I was gonna suggest that next
    06-11-09 09:38 AM
  5. gtr053's Avatar
    I am using version 4.2.0.14. What do you mean by mass media? When I plug it into the computer. There is a new drive that comes up. It is drive G. But when I click on it, it asks me to insert a disk.
    06-11-09 09:48 AM
  6. jackie treehorn's Avatar
    go to options>memory>and if mass storage is on, then you should be able to pull up the media card folder and drag and drop pics on and off of it
    06-11-09 10:08 AM
  7. gtr053's Avatar
    I don't have a media card. When I go to options on my phone, there isn't an option titled "Memory."
    06-11-09 10:11 AM
  8. gtr053's Avatar
    Okay, it's more like Options>Advanced Options>Media Card. But it was already set to on. And like I said, I don't have a media card; it's all stored on the phone.
    06-11-09 10:13 AM
  9. jackie treehorn's Avatar
    Then I would say go to walmart drop 15 bucks on a 2gb media card and move it to the card.
    Yea sorry about that its a little different layout from yours and mine.
    Also have you tried emailing the stuff from your phone to the pc
    06-11-09 10:17 AM
  10. gtr053's Avatar
    I don't have e-mail on my phone either. Lol.
    06-11-09 10:20 AM
  11. jackie treehorn's Avatar
    Try using a different version of the dm. Go to blackberry's website and get 4.6 w/media manager and see if that helps anything
    06-11-09 10:22 AM
  12. gtr053's Avatar
    Okay. Thank you.
    06-11-09 10:23 AM
  13. jackie treehorn's Avatar
    hopefully that will fix the problem. If not come back and we'll see what we can do
    06-11-09 10:32 AM
  14. plaifender's Avatar
    difficulty connecting to desktop manager also
    06-17-09 05:39 AM
  15. plaifender's Avatar
    how many versions are there?
    06-17-09 05:39 AM
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