1. i6mpower's Avatar
    I just downloaded Desktop Manager but my BB keeps disconnecting and reconnecting to my phone randomly.. what causes this?

    04-14-09 02:08 AM
  2. Pete6's Avatar
    Which version of Desktop Manager are you using?

    Connect your phone to a USB port on the PC and not via a USB hub.

    Check the USB cable is not loose or whatever

    Reboot the PC

    Reboot your phone with a battery pull

    Get back here if none of the above fixes the problem. This should not be happening.
    04-14-09 02:21 AM
  3. i6mpower's Avatar
    4.7..

    I will try the above and report back. Thanks.
    04-14-09 02:36 AM
  4. fatboy97's Avatar
    You might also consider downloading DM 4.6... 4.7 has several know problems including issues with upgrading your OS when and if you decide to attempt to do this... DM 4.6 is much more stable.
    04-14-09 06:40 AM
  5. i6mpower's Avatar
    How can I download the previous version?

    This is the only one that came with the CD.
    04-14-09 01:08 PM
  6. fatboy97's Avatar
    How can I download the previous version?

    This is the only one that came with the CD.
    https://www.blackberry.com/Downloads...93E4F3BB068C22
    04-14-09 01:54 PM
  7. i6mpower's Avatar
    Well I found out what the problem was. My HP monitor has a side USB connection and the ports are very loose. I connected my phone straight to my computer and everything works fine now. Thanks for the help guys.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-18-09 01:35 AM
  8. aristile's Avatar
    Like Pete6 mentioned to you in post #2 above, do not use USB hubs. Only use USB ports connected directly to the PC.
    04-18-09 02:10 AM
  9. i6mpower's Avatar
    Yeah for some reason I sort of missed that part and didnt figure it out until later.
    04-18-09 02:20 AM
  10. b.fakhroo's Avatar
    guys my phone doesnt get recognized by tthe desktop manager? do u know how 2 solve this issue.. i have installed desktop manager version 4.7, and my curve currently running version 4.6.1.101 (platform 4.2.0.72) when i connect the phone to my PC,,, the PC recognizes it but the desktop manager doesn't... and the blackberrry screen keep showing "connecting to Destkop" but nothing happens... the screen stayed like that untill i have pulled off the battery and put it back on... any advice? thanks in advance..
    04-19-09 01:32 AM
  11. i6mpower's Avatar
    I would suggest downloading 4.6 and see what happens after that..
    04-19-09 02:44 AM
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