1. ranlod's Avatar
    I have this dreaded problem with my 9810. I have had the problem before with my 9800 on an old machine and figured new phone and notebook would do the trick, no luck!!!

    In DM 6.1 I can not access any files or sync media. I can sync address book and applications fine but thats it.

    I have googled this problem for days and just cant figure it out.

    I can see my phone as a removable device in windows 7
    I tried the calfix.exe fix
    no clash with drive paths

    Does anyone know how to solve this issue? I would really appreciate some help on this


    09-26-11 12:39 AM
  2. pmcintire's Avatar
    See KB29216
    Client for Microsoft Networks protocol is missing in the local area connection properties

    Open the Windows Control Panel
    Open Network Connections
    right click on RIM Local Area Connection & choose Properties
    Use the General Tab, See if Client for Microsoft Networks is present

    If not, choose Install
    Choose Client and then Add
    Choose Client for MicroSoft Networks from the list
    Once install is complete, verify that it is present & checked
    Disconnect & Reconnect the Playbook
    12-28-11 08:04 AM