1. SilverDragn's Avatar
    Every time I connect to The desktop manager, I get this "You cannot transfer or play any protected media files Remove some media files and try again"

    I have no media files anywhere on my BlackBerry. I don't know what is causing this.
    12-24-09 04:06 PM
  2. mostlydo's Avatar
    thats popping up on your desktop??
    12-24-09 04:13 PM
  3. SilverDragn's Avatar
    Popping up on my phone.
    12-24-09 04:16 PM
  4. mostlydo's Avatar
    if you remove the sd card does the same error pop up?? you may need to reformat your memory card if so..
    12-24-09 04:17 PM
  5. SilverDragn's Avatar
    Think I fixed it. I transfered my old SD card from my old phone and I just moved the Photo's off it and it stopped. Still have no idea what it was considering protected media files.
    12-24-09 04:18 PM
  6. SilverDragn's Avatar
    Never mind it just popped up again still not fixed.

    Moved everything off the card and then formated it. still get the same popup.
    Last edited by SilverDragn; 12-24-09 at 04:24 PM.
    12-24-09 04:20 PM
  7. mostlydo's Avatar
    lol, well did you attempt to plug it in with out a memory card. does it still pop up???
    12-24-09 04:22 PM
  8. SilverDragn's Avatar
    No doesn't come up with no SD card installed.
    12-24-09 04:31 PM
  9. SilverDragn's Avatar
    Just put the card back in and it seems to have fixed it. Wish i knew what files on it caused that issue. Might need to play around with it later.
    12-24-09 04:36 PM
  10. Jaguarr40's Avatar
    No doesn't come up with no SD card installed.
    Please try and do this as it seems you have something corrupted pertaining to your SD card... Go ahead and place the SD card in your phone that you want to use and completly reformat the card in the phone after you move anything off the card you want to save in a temp folder on your pc. Once you have reformated the card and you know it has nothing on it, take it out and reload what you want on it that you backed up and see if you get the same message. If you don't ... Great! if you do you might have a bad SD card and need to replace it.
    12-24-09 04:36 PM
  11. SilverDragn's Avatar
    Still getting the same message. But it doesn't really seem to affect anything. just an annoying Having to hit ok to continue
    12-24-09 09:36 PM