1. AntonBrl's Avatar
    Sorry for my bad English.Im getting this error with desktop manager 6 on a windows 7 x64 up to date, when i try to reload the device update for my Bold9900:"An error has occurred while downloading software for your device. Please verify your Internet connection or try again later, if the problem persists."My internet connection is ok and if i try from another pc with the same os, same antivirus firewall...On the same wifi network it works. Ive tried uninstalling, erasing every hidden Blackberry / RIM folder ive found and then reinstalling the latest desktop manager version with no luck. Has someone any idea what im doing wrong? Thanks in Advance. My Bold ive buyed directly from one German electronic Store, has no branding.
    03-05-12 05:54 AM
  2. Don_Vado's Avatar
    I am having this same problem and i dont know what to do! every time i try to update my OS to 7.1 on my 9900 it keeps saying "An error has occurred while downloading software for your device. Please verify your Internet connection or try again later, if the problem persists." I have been having this problem for months. I updated my DM to the latest version, tried BBSAK (this is telling me it cannot detect my device), tried apploader (this in not picking up that an update is install on my pc). DM will pick up may phone and the update but its giving me the error message.

    Im using a PC with a 64Bit windows 7 OS installed. Not sure what else to do.

    Plz help!

    07-23-12 05:36 PM
  3. Roidy's Avatar
    hey i got the same problem here except i `ve 9810 and use win 86bit
    09-01-12 04:05 PM
  4. Littl3_F's Avatar
    I am having this same problem and i dont know what to do! every time i try to update my OS to 7.1 on my 9900 it keeps saying "An error has occurred while downloading software for your device. Please verify your Internet connection or try again later, if the problem persists." I have been having this problem for months. I updated my DM to the latest version, tried BBSAK (this is telling me it cannot detect my device), tried apploader (this in not picking up that an update is install on my pc). DM will pick up may phone and the update but its giving me the error message.

    Im using a PC with a 64Bit windows 7 OS installed. Not sure what else to do.

    Plz help!

    10-02-13 10:27 AM
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