1. TTR's Avatar
    I have a Bold 9650 (v6.0.0.4131, Platform and my Blackberry Desktop Manager ( Bundle 43) appears to be duplicating the pictures in the backup folder on my laptop during synchronization. For example IMG001 is now backed up at IMG001, IMG001_2, IMG001_3, IMG001_4...so the 2000 of so pictures I have on my berry are 6000 on my laptop backup folder.

    Any ideas on how I can adjust settings to have desktop manager not duplicate files that have been previously backed up?

    Thanks! Rob....
    04-19-11 12:50 PM
  2. CRJDRIVER's Avatar
    Same here Rob. I am new to DM, and everytime I sync the phone, I end up with multiple copies of the same photo. I am still trying to figure out the settings. I will let you know if I find a cure. I am going to try the newbies section in the mean time.

    Posted from my CrackBerry at wapforums.crackberry.com
    05-26-11 10:01 PM
  3. mdaponte's Avatar
    Same problem with a Torch 9810 and BB Desktop Software on Windows 7 Professional 64 bit
    10-26-11 01:21 PM
  4. DJM626's Avatar
    Same problem for me on my 9850. Also, when I created a new folder and copied and pasted specific pics into a new folder, I am finding that once I delete the pics from the general folder they are in, it also deletes them from the new folder that I just put them in. Been searching for a way to not make this happen for a week now, to no avail
    10-26-11 05:37 PM
  5. jkusuda's Avatar
    Anyone ever figure out an answer to this one? I've searched Blackberry support and all over the web for an answer. My pictures are still duplicating when it does a backup.
    11-20-11 05:06 PM
  6. Lawmen23's Avatar
    I'm having the same issue. Had it on my XP sp3 machine, and now on my new Windows 7 Ultimate too. Driving me nuts!!!
    12-14-11 12:35 AM
  7. insanekronic's Avatar
    I'm having the same problem. Has anyone found a solution to this?
    03-14-12 08:22 PM
  8. insanekronic's Avatar
    No one else have any insight to this problem?
    03-25-12 02:53 PM
  9. Mellfee's Avatar
    No answers, huh?

    Well I just got my new blackberry, a 9790 upgraded from a curve 8900. I backed up the curve, then restored that to the bold, and now any image I put on the phone (pictures etc) appear four times. The media browser counts these four's, but if I delete anyone of them, they all disappear....

    Is that the same issue, and more importantly, can someone help me...? Has this happened to anyone else...?


    04-24-12 02:03 PM
  10. mtuk_bb's Avatar
    Hi Mellfee,

    I was suffering the same thing from my Bold 9790... I feel like everyday I find another thing to "irk" me -- I keep saying I like the phone and then my calendar doesn't sync or now this photo thing.

    Anyways - looks like the only way to fix it is a reboot! I did it - everything went back to normal with my pics.

    Resetting the cell phone, removed all the duplicated images and the reason for that was the fact that they were read-only when transferring from PC to BB.

    This happened to me on BB9900 v7.0.0.598
    05-06-12 05:43 PM