1. tWeekd's Avatar
    So , I am at my wits end with my DM . I have tried everything I can, including reinstalling the DM 3 times . To no avail , it see's my 9650, but keeps giving me a " Problem or error backing up device" It does the same thing with my Tour. It took me 3 hours just to get it to update the OS on the 9650 the other day. It is totally usless to me , and I hate the idea of not being able to back up the phone. PLEASE , any help would be greatly appreciated..!
    07-18-11 02:37 PM
  2. jeffh's Avatar
    What OS version are you running on your BlackBerry? What DM version are you running? What Windows version are you running on your PC? You are using a PC and not a Mac? Are you getting any other error messages? Is any specific database mentioned?
    07-18-11 03:24 PM
  3. tWeekd's Avatar
    My appologies to be vague in the last post . I should of listed that I am running a PC , Windows 7 Pro , and the latest version of DM 6.1. My OS is
    07-18-11 07:51 PM
  4. jeffh's Avatar
    Since I'm running DM 6 and Vista on a PC successfully, I can only suppose the incompatibility might be with Windows 7.
    07-18-11 08:16 PM