- I am going to Device, Update..., it tells me there are no BlackBerry Device Software updates available, i click on View other versions, I select the software i want, it says Connecting to your BlackBerry device.
Then I get this stupid message that says "An updated BlackBerry Desktop Software component must be installed before you can continue." with the options of Install and Cancel. I click Install. Update info includes "Program Name: 88f8e.msi"
Next popup says:
Existing BlackBerry software has been detected on your computer and must be closed before proceeding.
Next popup says:
Disconnect your device and click ok to close these applications.
Otherwise click cancel to stop the instillation
Then it says its updating and reopens the desktop software and i try to upgrade my device software again and it all happens again.
I have tried to delete and reinstalled Desktop Manager and that hasnt helped. Any ideas on how to make this work?08-24-11 12:28 AMLike 0
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DM Update Error??
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