1. sruddock's Avatar
    Hi - when i attached my BB and launch DM, the screen says *update available" however there is no "update now" button. Also the 'update now' option is not available from Device drop down in DM?

    I downloaded and installed the new OS update manually as my device is saying it is up to date when i check for updates.

    I have removed the vendor.xml file as i am attempting to install antoher carriers software to fix a bug that addresses the issue i am having.

    Any suggestions?

    Thanks in advance!
    Sherry
    05-31-13 11:20 AM
  2. Legal Eagle's Avatar
    Hi - when i attached my BB and launch DM, the screen says *update available" however there is no "update now" button. Also the 'update now' option is not available from Device drop down in DM?

    I downloaded and installed the new OS update manually as my device is saying it is up to date when i check for updates.

    I have removed the vendor.xml file as i am attempting to install antoher carriers software to fix a bug that addresses the issue i am having.

    Any suggestions?

    Thanks in advance!
    Sherry
    Backup using DM, install the OS using App Loader and then revert to DM to restore your data.
    05-31-13 11:50 AM
  3. sruddock's Avatar
    Perfect, worked like a charm...thank you!
    05-31-13 12:36 PM
  4. rob239999's Avatar
    Hi how do I get new software on my BlackBerry Z10? And i can't get the Smoothie App too

    Posted via CB10
    06-02-13 12:23 AM
  5. rob239999's Avatar
    Please someone help me thanks

    Posted via CB10
    06-02-13 12:24 AM

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