[Chrisy]

I'm getting this error after the new version downloads, then tries to install.

I click OK and all closes.

Cannot install.

There's a few other people seeing this error too so figured I'd start a thread for help.

My Dell is running Windows 7 and is 2 months old. I used wifi to do the download.

Advice or fixes?

[wrusprod]

same here. Windows 7.

[AugustArborists]

XP Pro and Vista here, no go.

[Chrisy]

Someone else had the error using XP and Vista I think.

Edit: he posted above thanks.

[RoseBud68]

Had the same issue, looks like RIM has a corrupted file. I'll wait a day before I try again.

[wrusprod]

I tried to download from RIM..didnt work.'.webpage not found.'

[AugustArborists]

Tried to download it from BlackBerry.com, clicked "download", says "File Not Found".

[Manic99]

Got that same error. Closed DM and opened it up again, and update popped up again. 2nd round of install now

[Chrisy]

Thanks for the input guys. I'm not trying the download again until it's fixed.

Before I posted here I tried 5 times! Lol

[Tombhoneb]

i tired 3 times.. even restarted my comp. its a no go for me.

[Manic99]

Have 7 mins to go before complete, if this doesn't work, like you I will wait. lets hope for the best

[Chrisy]

I did that too. Like I said, I'll glad to know it just isn't my laptop messing up!

I'm sure it'll be fixed.

Do we need this update for the PlayBook OS2? Can't we update the PB wifi? I haven't received my PB yet, soon.

[Manic99]

All of the PB updates I have done OTA

[Manic99]

Well 2nd download complete, still with error. Will just wait, maybe traffic is too congested.

[Chrisy]

Yeah, don't frustrate yourself! Like I did...

[woodp]

Yeah, something's wrong here - The Microsoft Visual C++ 2008 SP1 Redistributable Package was distributed back in 2008 so it's unlikely it's suddenly no longer available on our XP/Vista/7 boxes.

I tried an SP1 reinstall which didn't help, but if anyone else wants to try, the files are at

x86 - https://forums.crackberry.com/e?link...token=zUwo-QUh
x64 - Download: Visual C++ 2008 SP1 Redistributable Package (x64) - Microsoft Download Center - Download Details

Now it's annoying that every time I run Desktop Manager, the "Do you want to upgrade to 7.0.0.43" window opens up ...

[Chrisy]

Yes. I turned off the notify me of updates.

So did the update uninstall the C++?

[eds817]

I did a Google search for C++ and found a download. Once I ran it I was able to install DM7.

[kbz1960]

I did a Google search for C++ and found a download. Once I ran it I was able to install DM7.

Same here.

[Chrisy]

Just google search c++? I'm wary...I don't want to download junk.

[kbz1960]

The links are in post 16

[AugustArborists]

Woodp, thanks, I was gonna look for it, but had dinner reservations with the wife. You did all the work on this, now I have time to work on her! Happy Valentines Day to all!

[jeffgp]

vista and no go for me ... will wait to try again till its fixed

[primusd]

xp - installed the c++ package from MS and then the upgrade went fine (though mine was bundle 44)

[ArGiEs]

I'm using Windows 7 Pro (32) & it’s demanding the C+++ install. This doesn't make sense. This has to be a RIM error.


Regards,
Bob
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