Desktop Manager v5.0.1 not working with Vista x64
I have asked this over at the Official Blackberry Forums for Desktop Manager and noone has replied in over 1 month since I posted it.
Here is my issue:
I have BlackBerry Desktop Manager v5.0.1 installed. I have the BlackBerry 9700. I have Windows Vista Home Premium 64-bit with over-adequate specs. The program opens and it connects to my BlackBerry (well, says "Connected", anyways).
From here, I can not do anything. Clicking on any of the 6 "buttons" does nothing. Double clicking even, does nothing. From the pictures I have attached, you can see that selecting it has done nothing. I can also select everything as if it is just an html webpage (which it seems to be written in). When I right-click on the page and choose properties (res://C:\Program Files (x86)\Research In Motion\BlackBerry\product_common.dll/desktop.html), I get the error shown in the 4th picture.
Figuring it had not installed correctly, I uninstalled it and reinstalled it again using the full clean uninstall method given by RIM. I also installed it again using their recommended method (including the registering of the certain file). It seems to work exactly the same as before... not at all.
When I did not have my phone updated to the newest version, loading this Desktop Manager would ask me to update. Upon clicking the update button, it would do nothing. Now that I have manually updated the phone, it does not ask me to update anymore.
Why is this program not working? Shouldn't this be easy-to-use software?
Thanks,
Shawn