Desktop Manager problem

I'm at my wit's end. About a year ago I bought a Bold and downloaded the Desktop Manager 4.6 software that came with it as a package from AT&T. About one month ago I downloaded Desktop Manager 5.0 from the RIM website. When I tried to sync the Bold to my desktop, I got a message that the computer must be connected to the internet for the initial synchronization. I was, of course, connected. I uninstalled and reinstalled, tried 4.7, 4.6 again, 4.2--nothing seems to work. I am not behind a firewall. Can someone please help me?

Try reinstalling 4.6. That one works best for me.

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the Bold has problems with DM 5.0. the general rule of thumb is to use 4.6.