1. Pastor41's Avatar
    New Blackberry user, a BOLD 9000.

    I am running Windows XP Professional SP3. I use Outlook (2007) Contacts as my Contacts database. My Contacts number over 5,000, and growing.

    I deal with and travel extensively to countries where there is a particular trend not noticed in the USA or in Europe. India, Pakistan, some countries in the Middle East, most of Africa share this feature: most people have at least 2 cell phone numbers, some have 3 cell phone numbers, one each from each network provider. There are good reasons for this, but that is not what this question is about, for another time.

    Also, in these countries, when a company has 10 numbers, it is not 10 lines, as we know it, but 10 numbers

    Therefore, when you are given a business card by anyone, you will find a plethora of numbers on the card, even sometimes 2 fax numbers.

    I myself, because I travel so much, have a SIM card/cell phone number for each country, and that means I have about 10 cell phone numbers.

    Microsoft Outlook does not cater for this, and neither do many Contact Managers. But, I find that Microsoft Outlook actually has a few more fields as standard than others. There is a Mobile number field, and I put my extra numbers under other fields, such as Secretary, Company, Assistant, etc. When I sync with my HTC phones running Windows Mobile, every OUTLOOK field syncs with the HTC. Even the Assistant, and Company fields. When I run of fields, I will create a second Contact entry for the person, with the second (or even 3rd) set of numbers. OUTLOOK and HTC synch this with no problem. Because the numbers are different, OUTLOOK does not see this as a duplicate.

    I have lived with this compromise.

    I received a BlackBerry Bold as a gift, and I am really enjoying this phone. Really enjoying the BB Service.

    However, before I can put my HTC down for good, I need to synch all my Contacts, all 5,000 of them.

    When I tried to sync with the Blackberry Desktop Manager, everything went fine, till it picked up on the dual names (even though the numbers were different), and when I selected the option I thought would allow duplicates to be carried over, the programme proceeded to amend all my duplicate names with the same numbers !!! So, if it found Mr A Smith twic, it would amend both to have the same numbers.

    Help, please! What is the solution? In addition, I discovered that the BlackBerry can only handle 4 Fields of phone numbers So I certainly need to break my contacts up so that for example, Mr. A Smith would now be 6 entries with each having a different mobile number, yet Blackberry Desktop Manager seems to want all Mr A smiths to have 1 mobile number. I had a shop listed 4 times, as the shop has 4 numbers. The Desktop Manager has synced all 4 with the same number SO I have 4 entries, and all have the same phone number.
    03-05-10 06:21 PM
  2. Techno-Emigre's Avatar
    Wow! I hope someone has a fix for you. I can't help with the synch, but might have a suggestion to help in the future using Outlook more efficiently. Instead of multiple listings for the same person or business, use the area on the right side for notes. I enter tons of info and can click on any number, e-mail or web site. In your BB you just cursor down in a CONTACT screen. It helps me remember agreements, dates, all kinds of cool stuff. Good luck with the synch!
    03-06-10 09:50 AM
  3. Pastor41's Avatar
    Hello Techno-Emigre,

    Thanks. The reason I and others I know with the same problem make multiple entries, is mainly because when your phone rings you want to be able to see who is calling. If you place the "extra" info into your notes, that will not happen.

    So, if I had 2 mobile numbers for you, because OUTLOOK allows only 1 mobile phone field I would create 2 entries for you.

    Currently, to get around the problem of BB Desktop Manager merging (and messing up) my "double" entries, I am considering placing a number or a network name in the Name field. So, for example, you would be, say Techno-Emigre Verizon in 1 entry, and Techno-Emigre AT&T in the next. BB Desktop Manager has a problem when it finds the same name and same address, (even though the numbers are different) then it merges the info and chooses which numbers to keep.

    So, I either use different addresses, or same name with a little note in the name. I am sure this will work, but there must be a better way around this, or a better programme to replace either OUTLOOK 2007 or Desktop Manager for the situation where your contacts have many multiple phone numbers??
    03-06-10 10:39 AM
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