1. wfromme's Avatar
    I have not been able to get DM loaded. I have a new HP laptop, running Vista. I put the disk in click on install software. After going yhruogh Install Wizard, it says 'The system cannot read from the specified device'. Everything else always work using the DVD drive, not sure why this will not?
    01-11-10 01:03 AM
  2. virtuouskate's Avatar
    You can download the software from the BlackBerry website. Here's the link for the North American version:

    BlackBerry - BlackBerry Desktop Software - BlackBerry Software at BlackBerry.com
    01-11-10 01:38 AM
  3. boxerdrummer's Avatar
    Oh man! Good to hear I was not the only one having this issue with the DM. Tried it on two pcs and had the same result. Thaks for your help virtuoskate.
    01-11-10 10:51 AM
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