1. justaims78's Avatar
    I am trying to the do the sync my itunes library to my storm and every time i click the button to use that option i get the error.. 'the blackberry media sync failed to initialize. please run the desktop manager with administrative privilages and try again' i AM the administrator? i don't get it! help? thanks in advance
    02-25-09 03:23 PM
  2. GPLarge's Avatar
    If you are running Vista right click on the DM launcher and hit run as administrator. Even though you are the administrator most apps will not run with administrator priviledges.
    02-25-09 04:03 PM
  3. bx2md's Avatar
    what dm are you useing ?
    02-25-09 04:06 PM
  4. justaims78's Avatar
    so far the admin thing worked... yay. thanks.. and to think it was soo easy! lol
    02-25-09 04:08 PM
  5. justaims78's Avatar
    i'm running 4.7 and it lets me start to download the app to sync but then i get the 'this program has stopped working' window?
    02-25-09 04:10 PM
  6. bx2md's Avatar
    I asked cuz i have had problems with 4.7 and at times it doesn't let you do normal things and download or change things on ya berry
    but i'm glad that your problem was resolved
    02-25-09 04:17 PM
  7. justaims78's Avatar
    i thought it was resolved but now it's not. it lets me start the download of the sync app but then shuts down and says 'program not found' ugh...
    02-25-09 04:22 PM
  8. bx2md's Avatar
    I say try and delete 4.7 and get 4.6 just try it
    Hope this helps

    Posted from my CrackBerry at wapforums.crackberry.com
    02-25-09 05:10 PM
  9. ScandaLeX's Avatar
    Sometimes when I get glitches like this, I just restart my computer and that usually works.
    02-25-09 05:23 PM
  10. anon(30569)'s Avatar
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: DesktopMgr.exe
    Application Version:
    Application Timestamp: 49c1b7ab
    Fault Module Name: StackHash_a525
    Fault Module Version: 6.0.6001.18000
    Fault Module Timestamp: 4791a7a6
    Exception Code: c0000374
    Exception Offset: 000b015d
    OS Version: 6.0.6001.
    Locale ID: 1033
    Additional Information 1: a525
    Additional Information 2: 622c371b11486bb077d50a01d6c621f8
    Additional Information 3: f46a
    Additional Information 4: f501897ff990fee6e7f7521c27951d1c

    this is the error i get after DM download media sync all 35.8 mb, than stands still for about 40 seconds than this! any ideas?
    06-05-09 10:45 PM
  11. DoctorNeutron's Avatar
    Umm...I think the work-around is to NOT use the DM, but to go back to the RIM site and download and install a SEPARATE Media Sync program. As is well known, Apple is a Walled-Garden and they champion author's rights. They LOVE the nearly free distribution characteristics of the Internet and whine like babies when clever people do their thing. The net result is, some of what you will be syncing will not sync.

    Doctor Neutron
    Last edited by DoctorNeutron; 06-05-09 at 10:54 PM. Reason: typos
    06-05-09 10:53 PM
  12. anon(30569)'s Avatar
    Well thanx DR! when I get home from my well underpaid overnight boring poor exxcuse of a job, I'll hop over there and DL it seperately. Ty
    06-05-09 11:24 PM