1. GripnRip#CB's Avatar
    So i had hoped my first post on here wouldn't be about any problem i was having but i spoke to soon.

    When i open up desktop manager, it prompts me for a password that i don't remember setting up. I've tried the password i have on my phone and that doesn't work either.



    Any ideas?
    09-21-09 01:29 PM
  2. Roush85's Avatar
    Have you ever created a backup file of the device or is this your first time using DM? If you have created one, Apploader or JLCmdr will help you reload the OS and start over. Best of luck.
    09-21-09 03:35 PM
  3. RegE's Avatar
    Two things:
    >On your phone, does your password contain numbers? If it does, when you enter the [number(s)], you're actually entering the letter; therefore, you have to enter the corresponding letter in DM.

    >Are you using DM 5.0? If so, downgrade to 4.7. 5.0 is known to have a few issues. Also, oftentimes, rebooting the PC will cure this connectivity issue with DM.
    09-21-09 09:36 PM
  4. GripnRip#CB's Avatar
    Hmm i never thought about trying the letters.
    09-22-09 05:34 PM
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