desktop manager cannot connect to torch

my mac can see the torch is present but desktop manager cannot connect. help?

did it load the drivers when you plugged it in the first time?

i think so?

reboot the mac...

did that, did battery pulls...

is it a2.0 port? mass storage enabled?

I`ve told this story 3 times now but it may be relevant My torch wasn`t connecting to the computer properly The computer could see it but not the memory card then I noticed when I plugged it in the sound on the computer sounded like I was plugging it in 3 times (Be-bonk,Bebonk,Be-bonk) anyway it didn`t sound right. So after holding the wire tight everything works fine.