1. cjrite44's Avatar
    I have backed up my BB once just fine. But now, when I pull up desktop manager and connect my BB to computer, the backup option is grayed out - somehow it doesn't know my BB is connected.

    This is new BB for me (Curve 8330) & I have tried a lot of different things. Did I mess something up? What could be wrong?

    THANKS.
    06-18-09 05:50 PM
  2. dictoresno's Avatar
    is the DM properly recognizing the phone? does it show as being connected and the PIN is showing in the lower left hand corner of DM?
    06-18-09 08:01 PM
  3. cjrite44's Avatar
    No, it does not. How do I get the PIN to show?
    06-19-09 02:53 PM
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