1. thcri's Avatar
    Has anyone installed Desktop Manager o a Windows 7 - 64 Bit machine? If so did you have any trouble?
    Last edited by thcri; 11-06-09 at 07:52 PM.
    11-06-09 07:50 PM
  2. Rider4Christ's Avatar
    I can't backup my phone thru DM (I have Windows 7). Everything else thru DM seems to work fine, I just can't backup!
    11-06-09 08:05 PM
  3. scuderia's Avatar
    I have DM 5.01 & W7 Ultimate x64 and it is working except that it takes ages for a bluetooth sync and backup. On the cable no issues at all.
    11-08-09 05:32 AM
  4. imwjl#CB's Avatar
    I have the 501_b030_multilanguage download on a clean 64 bit install and no go. It worked fine under Vista 32 bit. The computer is a month old Latitude 6500 and I've updated BIOS and have all the latest drivers.

    It's not working under XP mode either.

    I will try it on a 32 bit system running on an Intel 965 board.
    11-10-09 07:44 PM
  5. Gawain's Avatar
    Running Win 7 32 bit, and had issues, but the problem wasn't DM. It was the OS upgrade on my 9530.

    See the second page of this thread. I was able to resolve the issue with some help. If you're not comfortable following the steps, VZ can help, just tell them you're on an XP or Vista machine so you can escalate to RIM. RIM will make a "best effort" but they aren't officially supporting Win7...

    I'm still amazed that no one at RIM managed to play with the beta that has been out for a frickin year so that there was at least an attempt to be "ready"...

    whoops forgot the link to the thread I was talking about::: http://forums.crackberry.com/f153/bl...launch-355554/
    11-10-09 08:21 PM
  6. imwjl#CB's Avatar
    Running Win 7 32 bit, and had issues, but the problem wasn't DM. It was the OS upgrade on my 9530.

    See the second page of this thread. I was able to resolve the issue with some help. If you're not comfortable following the steps, VZ can help, just tell them you're on an XP or Vista machine so you can escalate to RIM. RIM will make a "best effort" but they aren't officially supporting Win7...

    I'm still amazed that no one at RIM managed to play with the beta that has been out for a frickin year so that there was at least an attempt to be "ready"...

    whoops forgot the link to the thread I was talking about::: http://forums.crackberry.com/f153/bl...launch-355554/
    I was running 4.x on phone. The desktop manager worked on my 32 bit desktop so I upgraded phone and will try the laptop later.

    As far as your disappointment, I have to say I was surprised that it didn't work with clean install of first tier laptop as I said. At least it appears the phone is much faster.

    Thanks.
    11-10-09 10:13 PM
  7. oruuuuu's Avatar
    i can create a back up file but the dm doesnt recognize that i have installed a new os

    this is frustrating
    02-23-10 03:03 PM
  8. gymswim's Avatar
    After much experimentation and consultation with RIM, I was told by RIM that RIM will not provide support for 64 bit Windows 7 operating systems that run Outlook 2010 until sometime in 2011.
    There answer was so unbelievable and so frustrating, I ditched my Blackberry 8900 for a new Samsung Galaxy android operating system phone. With companionlink (free) I am now syncing everything in Outlook 2010 on my Windows 7 64 bit system and my phone. Bye bye Blackberry. Love my android!
    08-18-10 06:33 PM
  9. jessebo8247's Avatar
    After much experimentation and consultation with RIM, I was told by RIM that RIM will not provide support for 64 bit Windows 7 operating systems that run Outlook 2010 until sometime in 2011.
    There answer was so unbelievable and so frustrating, I ditched my Blackberry 8900 for a new Samsung Galaxy android operating system phone. With companionlink (free) I am now syncing everything in Outlook 2010 on my Windows 7 64 bit system and my phone. Bye bye Blackberry. Love my android!
    I love my blackberry, but I'm about to do the same thing. this software has pissed me off to say the least. I sell a lot of blackberries at the store I work in, but I'm at the point where I don't want to recommend blackberries because of the lousy software. I love my Torch, but if I can't sync anything to it, it's just a fancy phone that I can't use some of the functions on.
    08-19-10 12:48 AM
  10. scouts36's Avatar
    Running Win 7 32 bit, and had issues, but the problem wasn't DM. It was the OS upgrade on my 9530.

    See the second page of this thread. I was able to resolve the issue with some help. If you're not comfortable following the steps, VZ can help, just tell them you're on an XP or Vista machine so you can escalate to RIM. RIM will make a "best effort" but they aren't officially supporting Win7...

    I'm still amazed that no one at RIM managed to play with the beta that has been out for a frickin year so that there was at least an attempt to be "ready"...

    whoops forgot the link to the thread I was talking about::: http://forums.crackberry.com/f153/bl...launch-355554/
    This is not true. DM6 fully supports Windows 7, 64 bits. It does NOT support Outlook 2010 64 bits. As Ive said several times here at CB, Microsoft recommends using the 32 bit version of Outlook 2010, which works fine with the new DM 6. You can search MS forums to learn why they recommend the 32 bit version.

    I use Windows 7 64 bits and OL 2010 32 bit, no problem in using DM6...
    08-19-10 09:05 AM
  11. sonofsmog's Avatar
    I for one have NEVER been able to get BB DM 6.0.XX to work on ANY Windows 7 64 bit machine (I have two completely different hardware platforms at home and work.)

    It appears to be a DM 6 driver issue. More specifically the Blackberry driver appears to be incompatible with several different vendors 64 bit USB device drivers (Intel in this case.)

    Symptoms:

    1. Can only copy too from Blackberry memory in MTP mode. Otherwise copying two or from Blackberry will cause Windows Explorer to freeze and task killing it will cause Windows 7 to become so unstable that it won't even shut down properly.

    2. Desktop manager 6 will start up and show your device and say "Connecting..." forever.

    No amount of adjusting Memory storage modes will correct it.

    Blackberry DM 5.0 Works fine on Windows 7 64 bit.
    DM 6.0 Works fine on XP.

    I have a Storm 2.
    12-02-10 02:56 PM
  12. trucky's Avatar
    DM 6.0.0.43 works great on my Windows 7 64-bit.
    12-03-10 07:23 AM
  13. sonofsmog's Avatar
    DM 6.0.0.43 works great on my Windows 7 64-bit.
    What computer platform are you running DM on?

    What phone?
    12-06-10 11:07 AM
  14. trucky's Avatar
    What computer platform are you running DM on?

    What phone?
    This is on a Dell Latitude e6510 and a Curve 8330 running bbtweaks hybrid v15.
    12-07-10 03:54 PM
  15. TheScionicMan's Avatar
    Haven't seen any problems with DM. We're running Win7 Pro 64Bit and I've connected 8330s, 9650s and 9700s. On DM 6.0.0.43
    12-07-10 04:13 PM
  16. sonofsmog's Avatar
    Haven't seen any problems with DM. We're running Win7 Pro 64Bit and I've connected 8330s, 9650s and 9700s. On DM 6.0.0.43
    Obviously it's my 9550!
    12-07-10 05:45 PM
  17. steveg_nh's Avatar
    I've actually been searching for a solution for a problem I've been having with Win7 64 bit, but can't seem to find it. On both my personal laptop, and my work one, it doesn't fully shut down. When I'm done, I click the X. The window closes, but the process is still running in task manager. I can't open the program again unless I "end task" on the Desktop Manager process. Then I can open it again.

    Anyone else had this problem?
    12-22-10 07:55 PM
  18. Captain1991's Avatar
    This is not true. DM6 fully supports Windows 7, 64 bits. It does NOT support Outlook 2010 64 bits. As Ive said several times here at CB, Microsoft recommends using the 32 bit version of Outlook 2010, which works fine with the new DM 6. You can search MS forums to learn why they recommend the 32 bit version.

    I use Windows 7 64 bits and OL 2010 32 bit, no problem in using DM6...
    Hi. I wonder if you can offer advice on this.

    I was running Office 2010 32bit on my Win XP-Pro and BBDT 6.0. No synch problems.

    I just got a new Win 7 Home Premium 64 bit machine. I installed the Office 2010 (and just checked - it's the 32 bit version) and then installed (the newly downloaded) 601-b021_multilanguage.exe from Blackberry's site.

    No installation problems; it connects fine to my Storm2, and it synchs media without problem. However, for "organizer", it cannot see Outlook - only Yahoo and ASCII.

    Any suggestions... apart from spending yet more money to leave Blackberry...

    Many thanks.
    12-29-10 05:42 PM
  19. Sailoff's Avatar
    I've been told that the problem is with the 64 bit MS Office, not the 64 bit OS.
    01-10-11 07:07 PM
  20. AndrewMichaelZ's Avatar
    You can use a previous version of DM and it works with 64-bit OS and Outlook 2010 64-bit. I am using version 6.1.1.13.
    01-12-11 01:20 PM
  21. mahmodaltrkmane's Avatar
    برنامج جميل
    04-16-14 03:41 AM
  22. mahmodaltrkmane's Avatar
    ىلاتلاتلاتلات
    04-16-14 03:42 AM
  23. Hazem Musleh's Avatar
    شكرا
    08-15-14 06:30 AM
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