1. carolmiss's Avatar
    i have tried several times to get it on my puter and it won't work. It comes up with the warning message- could not access VBScript run time for custom action.

    So how do I go about getting this to work? I was able to get the software driver on but not the desktop manager.
    02-28-09 03:29 PM
  2. xliderider's Avatar
    PC or Mac? Also what operating system on the computer please?

    What version of DM are you trying to install?
    02-28-09 03:33 PM
  3. carolmiss's Avatar
    windows vista
    pc
    4.3
    02-28-09 03:59 PM
  4. xliderider's Avatar
    Using Control Panel's Add/Remove Programs, uninstall any Desktop Manager software from your PC. Then download the Blackberry desktop software here:

    https://www.blackberry.com/Downloads...93E4F3BB068C22

    I recommend downloading DM v4.6, when download is complete, unzip and install DM to your computer.
    02-28-09 04:11 PM
  5. TheSultan's Avatar
    I had a similar problem when installing DM from the disc. I used RevoUninstaller to make sure any trace of DM was gone from my computer. Then downloaded the latest version off the blackberry website and it worked like a charm. Good luck!
    02-28-09 04:16 PM
  6. xliderider's Avatar
    Then downloaded the latest version off the blackberry website and it worked like a charm. Good luck!
    I wouldn't recommend DM 4.7 it's still too buggy for use with the Curve. I 'd recommend DM 4.6 without Media Manager.
    02-28-09 04:23 PM
  7. markingolden's Avatar
    same issue. tried 4.6 but still no manager on my new laptop.
    03-08-09 06:55 PM
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