Can't get phone to show up as connected in BlackBerry Link for Mac
I have my BlackBerry Z10 connected to my Mac Mini via a USB port on the back of the unit. I have BlackBerry Link for Mac installed and running. I am signed in. My computer shows up in lower left hand corner. My files show up. I can access the files. But my device, which Link says is linked, consistently shows up as "disconnected" and I cannot figure out what I'm doing wrong. Do I have something set wrong on my phone? If some Mac owner out there, running 10.7.5 can help me out, that would be great. At this rate, it appears I will never be able to transfer files from my computer to my phone and vice versa. NEVER had this problem with my Curve and BlackBerry Desktop Software for Mac. Never.