1. bb_jbt's Avatar
    I have Desktop Manager 4.6 and Vista OS but it seems that i can't connect my Bold with the Desktop Manager. My Laptop does recognize my Bold but the Desktop Manager would not. Is says its "disconnected" even if my Bold has already connected with the Laptop. Help
    05-24-09 08:29 AM
  2. jeffh's Avatar
    Try uninstalling and reinstalling DM. I use DM 4.6 on Vista with my 8830 with no problem.
    05-24-09 09:17 AM
  3. Username00089's Avatar
    It's also possible that you would need to re-install the driver on the PC. I had this problem with my iPod a week ago where my PC would recognize the iPod was connected, but iTunes wouldn't. I went through:

    Control Panel>Administrative Tools>Computer Management>collapse the "Device Manager" option and collapse the "Universal Serial Bus Controllers"

    If you have the yellow warning sign on the driver, just uninstall it and re-install it again while the device is connected.
    05-24-09 02:07 PM